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About / Leadership

Meet the bswift team.

The experience you have with our technology is as important to us as the experience you have with our team. Our people simplify benefits administration so that you can focus on what matters most: your people. Get to know the bswift leadership team.

Jin Oak Ha

President and Chief Executive Officer

Jin Oak brings over 25 years of experience to bswift and is responsible for the strategic vision, growth and culture of the organization.

John Hansen

Chief Technology Officer

John brings 35 years of administration technology experience to bswift. He is responsible for delivering on our product investments and vision for our clients.

Steve Mills

Chief Financial Officer

Steve brings over 25 years of leadership experience to bswift. He is responsible for leading Finance and Accounting.

Mike Glantz

Chief Commercial Officer

Mike has 20 years of strategy and solutions experience in the benefits administration industry.

Tracey Eisman

Senior Vice President, Channel Partner and People Operations

Tracey has more than 20 years of experience leading large-scale programs in Fortune 100 organizations focusing on technology, operational improvement and organizational change.

Allison Malito

Senior Vice President, Direct Client Services

Allison has over 20 years of client delivery and operational leadership experience in the benefits administration industry.

Cindi Cashmer

Senior Vice President, Service Center

Cindi has over 25 years of experience leading Service Center operations and service delivery in the benefits administration industry and is an expert in delivering outstanding customer service to provide opportunity for business growth and stability.

Ardrell Mannings

Senior Director, Human Resources

Ardrell brings more than 25 years of experience to bswift and is responsible for facilitating the linkage between the business, talent, diversity and inclusion and equity strategies.

Justin Burns

Senior Vice President, Implementations and Technical Services

Justin has over 18 years of experience in implementation and product development in the benefits administration industry.

Don Garlitz

Senior Vice President, Partnerships

Don leads business development and integration partner development for bswift’s channel business, hosts the bWise podcast series, and contributes to the development of bswift’s Ask Emma decision support tool.