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Solutions / Overview

Innovative solutions backed by compassionate service.

With our deep benefits experience, leading-edge technology and people-first approach, you can count on bswift to give you innovative solutions for your unique needs. We’re dedicated to building comprehensive, secure, easy-to-use platforms that will work today and be flexible for whatever the future may hold.

bswift technology screen on laptop

A secure experience, end-to-end

Our constant reinvestment in security and innovation guarantees your company’s benefits strategy and member data are protected. Through a combination of technology, compliance and policies, we’re able to monitor and safeguard your data 24 hours a day, 7 days a week.

bswift technology screen on mobile device


Empower employees with Ask Emma®

Ask Emma is an interactive decision support tool that recognizes employees as individuals. She asks a few simple questions, then suggests plan options based on employees’ unique responses, integrated claims data and national data. Along the way, Emma translates jargon, provides cost comparisons, models health scenarios and more.

Ask Emma – and find out how easy enrollment can really be.

bswift Ask Emma decision support

A user-friendly experience

Enrolling in benefits can seem a little daunting, so we’re here to make the experience as easy and straightforward as possible. bswift keeps your employees’ unique needs top of mind to eliminate the unnecessary, present obvious paths to their goals and avoid confusing healthcare and insurance jargon. This way, employees stay completely in control of their enrollment journey, from start to finish.

“Resoundingly, it’s the intuitive nature of the solution and how easily the employees are able to grab onto and utilize it.”

— Vice President of Sales, DirectPath

A full-service solution


Benefits Portal

  • Enrollment (Active and Retiree)
  • Employee Homepage
  • Mobile-First Site
  • Mobile App
  • Language Translation
  • API Gateway and Real-Time API Integrations
  • Electronic Data Interchange (EDI) Services
  • Single sign-on (SSO)
  • Connections to insurance carriers and benefits vendors through strategic partnerships
  • Parent/Child Sites
  • AI-Powered Virtual Assistant
  • Provider Search

Decision Support

  • Ask Emma®

Data & Reporting

  • Alerts & Reporting Suite
  • Dashboard
  • Web Analytics
  • Benchmarking
Learn more about our technology


Benefits Administration

  • Dependent Verification
  • HSA Administration (via an Alliance Partnership)
  • FSA and Commuter Benefit (via an Alliance Partnership)
  • Retirement Administration
  • Death Processing and Survivor Support
  • QMCSO Administration
  • EOI Approval
  • Defined Contribution
  • Total Compensation Statements


  • Billing Suite
  • Premium Billing
  • Direct Billing (Retiree and LOA)
  • Carrier Payments
  • Reconciliation
  • Closed Loop Payroll
  • Billing Services Portal and Support

Compliance Support

  • ACA Reporting and Form Processing
  • 5500 Filing Preparation and Form Processing
  • Non-discrimination Testing
Learn more about administration solutions


Service Center

  • Expertise in benefits, insurance, HIPAA, compliance and customer service
  • White Glove Services (survivor support, retiree counseling, executive support)
  • Telephone and Chat Services
  • Multiple Locations
  • Multilingual Support
  • Tailored for your organization

Healthcare Navigation Services

  • bswift Navigation Advocate

Employee Engagement

  • Configurable Communication Portal
    (Employee Homepage)
  • Open Enrollment & New Hire Videos
  • Benefits Microsites
  • Custom Enrollment Communications
  • SMS Notifications
  • Fulfillment
  • bswift ElevateTM mobile app
Learn more about service solutions

Ready to get started?

Learn how bswift can be a valuable partner to help develop and execute your benefits strategy.

Let's Talk