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Insights / All Insights

Be informed about the ever-changing world of benefits.

We want to help our customers and partners stay ahead of the curve in the complex and rapidly changing world of benefits and health care. bswift encourages dialogue and offers useful information through our resources.



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Mobile Phone Virtual Assistant Chat Illustration

ArticlesAug 11, 2022

How Can I Help You? How Virtual Assistants Are Transforming Customer Experience.

They will continue to become a core part of the customer service experience and investing in their success will only lead to better results for both the business implementing them, and the end user.

Jin Oak Ha in the bswift Leadership Video

VideosAug 5, 2022

bswift Leadership – Be the Why

What’s our “why”? Hear what drives our leadership team to deeply understand and deliver for our employee and customer needs – resulting in a platform and service that is more than just a traditional benefits administration solution.

ArticlesJul 26, 2022

Summer Trends: Benefits, Wellbeing and Employee Trends to Watch

Here are the top trends and challenges employers should keep a close eye on into the fall.

Smiling Employee (Wellbeing)

ArticlesJul 14, 2022

5 Key Employee Well-being Insights from Today’s Top Health Experts

CVS Health experts share their latest insights on managing mental health and well-being in the workplace, improving access to healthcare, and the role of digital health experiences in the future.

Whitepaper by bswift

WhitepapersJun 24, 2022

Benefits technology platforms must deliver major upgrades in a post-pandemic world

In this new joint white paper from bswift and Human Resource Executive, explore how employers must urgently reevaluate how their healthcare and benefits programs are managed and delivered in today’s environment.

Communication Practice Infographic Thumbnail

InfographicsJun 8, 2022

Communications 101 – Annual Enrollment Tips from bswift’s Communication Practice

bswift’s Communication Practice has their top recommendations for keeping your Annual Enrollment communications fresh, engaging and employee-focused.