Tracey has more than 25 years of experience leading large-scale programs in Fortune 100 organizations focusing on people development, advancing talent and operational improvement. As the leader of bswift’s People Development Team, she is responsible for new hire orientation, career pathing, training, and mentorship. Previously, Tracey held numerous leadership roles at bswift including leading Channel Partner Operations and Service Center as well as at JP Morgan Chase and Proxicom, with responsibilities spanning technology, compliance, process reengineering and change management, IT development and ongoing operations. She earned a B.A. in Classical Music from the New England Conservatory of Music.