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Solutions / Services

Enabling you to achieve your unique goals.

We want to help you get the most out of your benefits strategy and enable your employees to achieve their unique goals. From our white glove service center to benefits education and more, our services are designed to help do just that.


Service Center

We supplement our technology with compassionate and responsive service to empower you and your workforce with greater control. During enrollment, we can answer those tough benefits questions. The rest of the year, we help employees manage life events, documentation and more. With many service options available, you’ll find what fits your organization best.

  • Expertise in benefits, insurance, HIPAA, compliance and customer service
  • White Glove Services (survivor support, retiree counseling, executive support)
  • Telephone and Chat Services
  • Multiple Locations
  • Multilingual Support
  • Tailored for your organization

“The performance and service delivered by the bswift service center has been nothing short of superb.”

— Manager, Global Benefits, Fortive

Learn more about how bswift’s Service Center delivers a compassionate, personal customer experience.
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Learn about bswift’s Communication Practice.
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Learn how bswift took employee engagement to the next level for Waters Corporation.
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Employee Engagement

You want to empower your employees to make smart decisions about their benefits, and we want to help make that happen. Just tell us what they need to know, give us a peek at your branding guidelines and choose from a variety of communication options. We’ll go from there.

  • Configurable Communication Portal
    (Employee Homepage)
  • Open Enrollment & New Hire Videos
  • Benefits eGuides & Microsites
  • Custom Enrollment Communications
  • SMS Notifications
  • Fulfillment

bswift Navigation Advocate
A healthcare navigation solution,
powered by Health AdvocateSM

Our solution leverages digital and telephonic tools to help employees navigate their complex benefits ecosystem, improving engagement and satisfaction with your benefits program. Through a seamless integration with the bswift platform and Service Center, employees can receive unlimited healthcare and benefits support, 24/7. bswift Navigation Advocate supports employees with:

  • Care coordination
  • Clinical decision-making
  • Finding the right doctors
  • Administrative healthcare and benefits tasks

bswift Navigation Advocate Screenshot on Laptop


Ready to get started?

Learn how bswift can be a valuable contributor to your benefits strategy.

Let's Talk