Stay connected with the world of benefits.
We want to help our customers and partners stay ahead of the curve in the complex and rapidly changing world of benefits and health care. bswift encourages dialogue and offers useful information through our resources.
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Podcasts — Feb 5, 2020
bWise Episode 1: Ed O’Malley on Empowering the Workforce
Ed offers advice on how to engage and empower employees and urges leaders to leave room for employees to be independent, even if that means leaving room for failure.
Customer Stories — Jan 13, 2020
Brown & Brown Channel Partner Story
See why Brown & Brown Insurance Partnered with bswift
Spotlight Resources — Nov 21, 2019
Creating the Optimal Customer Experience
Join customer experience experts from bswift in our webinar on going beyond the basics to craft the optimal customer experience.
Articles — Nov 21, 2019
It’s more than customer service – it’s about the customer experience
So, what exactly goes in to crafting the optimal customer experience? Here’s a little insight into how we do it at bswift.
Articles — Nov 19, 2019
Practice Leadership: Defining the Rules of the Road
Practice Leadership involves defining best practices, documentation and trainings to ensure everyone at bswift is speaking the same language.
Articles — Nov 7, 2019
The Key to Success? Think Like Your Clients.
To successfully deliver great service, our ideology at bswift is simple: we put ourselves in our clients’ shoes! Here’s everything we take into consideration.