Category: Articles
We want to help our customers and partners stay ahead of the curve in the complex and rapidly changing world of benefits and health care. bswift encourages dialogue and offers useful information through our resources.
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Articles — Mar 12, 2020
Season 1 of bWise: Top Three Takeaways
Season 1 of our new podcast, bWise, is currently being released. Check out our top takeaways from the season, and stay tuned for new episodes.
Articles — Feb 25, 2020
The More You Know, The Better You Deliver
Knowing the ins and outs of your customers is what guides your innovation efforts, enabling you to deliver maximum value to them.
Spotlight Resources — Nov 21, 2019
Creating the Optimal Customer Experience
Join customer experience experts from bswift in our webinar on going beyond the basics to craft the optimal customer experience.
Articles — Nov 21, 2019
It’s more than customer service – it’s about the customer experience
So, what exactly goes in to crafting the optimal customer experience? Here’s a little insight into how we do it at bswift.
Articles — Nov 19, 2019
Practice Leadership: Defining the Rules of the Road
Practice Leadership involves defining best practices, documentation and trainings to ensure everyone at bswift is speaking the same language.
Articles — Nov 7, 2019
The Key to Success? Think Like Your Clients.
To successfully deliver great service, our ideology at bswift is simple: we put ourselves in our clients’ shoes! Here’s everything we take into consideration.