Product Updates
Product Updates March 2026
Enhanced personalization from Evive connects employees to the right benefits at the right time, improving outcomes and reducing costs. Emma Chat and new mobile updates make it easier for employees to get answers and take action.
Product Updates January 2026
New personalization enhancements help employees stay on track with a tailored benefits checklist and more dynamic, data-driven engagement powered by Evive. Employers gain deeper insight into employee preferences, while new reporting tools surface issues quickly and reduce risk.
Product Updates December 2025
Enhancements to Emma EnrollPro deliver more precise, personalized decision support, helping employees make more confident benefit choices aligned with your strategy. New dashboards and improved integrations provide faster insights and stronger data connectivity.
Product updates September 2025
New enhancements support compliance and efficiency with improved IRS contribution limit configuration and near real-time UKG Pro integration. Real-time enrollment confirmations and streamlined admin navigation create a faster, more connected experience for both employees and administrators.
Product Updates July 2025
New enhancements expand Emma EnrollPro to deliver more holistic, personalized recommendations while improving admin efficiency with on-demand tools and built-in safeguards. Enhanced API integrations and automation streamline operations for brokers and partners.
Product Updates May 2025
New updates enhance the employee experience with real-time confirmations, personalized support, and more accessible tools across mobile and family portals. At the same time, AI-powered automation and expanded API capabilities help administrators streamline processes, reduce errors, and scale more efficiently.
Product Updates February 2025
New enhancements improve mobile access and engagement with easier login options and proactive billing reminders for employees. At the same time, expanded integrations, automation, and AI-powered tools help streamline operations, improve data accuracy, and increase efficiency for administrators and partners.
Product Updates December 2024
Enhanced personalization, smarter Emma Chat, and improved mobile features make it easier for employees to engage with their benefits and make informed decisions. At the same time, updates to bswift Simplify help brokers and partners streamline renewals and reduce manual effort.
Product Updates August 2024
Enhancements to Emma EnrollPro and Emma Chat, along with new mobile features, make it easier for employees to navigate benefits and make informed decisions. At the same time, expanded automation, AI-powered tools, and updates to bswift Simplify help streamline operations and improve efficiency.
News & Press
bswift Expands AI-Native Guided Enrollment for Personalized Engagement
bswift® LLC, a leading provider of benefits administration technology and services, today announced new enhancements that bring Evive™ Profile Builder, bswift’s employee preference capture tool, directly into benefits enrollment and first-time login.
bswift Unveils New Analytics Dashboards to Improve Benefits Cost Control
bswift, a leading benefits and HR technology and administration company, today announced new advanced analytics dashboards designed to help employers run their benefits program with tighter cost discipline.
bswift Unveils the Latest Evolution of Emma™ Chat
bswift, a leading benefits technology and HR administration company, today announced the latest evolution of Emma Chat, its benefits support chat experience powered by Emma Intelligence.
bswift Named Preferred Benefits Administration Partner for ASHHRA
Healthcare HR leaders juggle complex workforces and benefits administration challenges every single day. But a new partnership commits to ease that burden.
bswift Wins 2025 Aetna Workplace Well-being Award
See how leading benefits admin company bswift earned the 2025 Aetna Workplace Well-being Award for innovative and comprehensive employee wellness programs.
bswift Engagement Agency Wins Gold—Three Years Running
For the third consecutive year, the bswift Engagement Agency has earned a prestigious Gold Hermes Creative Award—this time for its innovative benefits communication campaign with bswift client Iron Mountain.
bswift® announces a powerful new Strategic Alliance Partnership with Benifex® – creating a consistent, connected global benefits experience
bswift Wins Gold in Brandon Hall Group’s Excellence in Technology Awards for the Fourth Consecutive Year
bswift’s approach combines advanced technology with a deep understanding of client needs, enabling seamless benefits management while fostering higher employee engagement.
Emma EnrollPro: AI-Powered Benefits Enrollment Made Easy
With bswift’s enhanced AI-powered Emma EnrollPro, HR can ensure a smoother benefits selection experience for their workforce.

bswift Simplify: Streamlined Benefits Management for Channel Partners, NFP Signs On to Deploy

Transform Benefits Engagement With bswift’s Next-Gen Mobile App

Reduce Barriers to Care: bswift Enables Same-Day Pharmacy Benefits
bswift Communication Agency Wins Two 2023 Hermes Creative Awards
bswift, a leading provider of benefits administration and technology solutions, has received prestigious recognition for its exceptional creativity and innovation in employee benefits communication.
Research & Insights
The Enduring Power of Personalization in Benefits
Personalization delivered at scale can support proactive resolution—but its real power lies in shaping smarter decisions, helping people access care earlier, and reducing avoidable healthcare spend.

GLP-1s, TrumpRx, and the PBM Transparency Push: A 2026 Primer for HR Leaders
Learn how holistic health trends in employee wellbeing programs like value-based care, whole person care, mental health.
The High Cost of All-in-One HRIS Benefits: Why Consolidation Costs More Than It Saves
There’s a reason “penny wise and pound foolish” has survived centuries of business wisdom.
Hospital Benefits Administration: Simplify Healthcare Workforce Benefits and Contain Costs
Learn how holistic health trends in employee wellbeing programs like value-based care, whole person care, mental health.
Total Rewards Communication: The Retention Strategy HR Keeps Overlooking
Annual enrollment communication doesn’t have to be chaotic. Build trust with employees and simplify decision-making with actionable HR strategies.
Leveraging AI to make every experience simpler, smarter, and more human
Annual enrollment communication doesn’t have to be chaotic. Build trust with employees and simplify decision-making with actionable HR strategies.

Thriving Through Open Enrollment: Lessons from bswift’s Chief People Officer
It’s open enrollment season — HR’s annual enrollment Super Bowl, where strategy meets sheer endurance.
Is Your Benefits Software Helping or Hurting? The Truth about HRIS vs. Benefits Platforms
Annual enrollment communication doesn’t have to be chaotic. Build trust with employees and simplify decision-making with actionable HR strategies.
Mindful AI: Our Philosophy for Responsible AI in Benefits
AI is everywhere in HR right now. Every conference, every panel, every software demo — it’s the headline act. And if you’re in charge of benefits, you’re already feeling the squeeze.
Why Millennials and Gen Z Tune Out and How Personalized Employee Benefits Communication Changes Everything
Discover why Millennials and Gen Z ignore employee benefits and how HR leaders can boost engagement with personalization, AI, and smarter communication.
Beyond Checkboxes: Annual Enrollment Strategies That Engage and Deliver
Boost employee and benefits engagement with actionable strategies from this bswift SHRM webinar replay. Watch now and earn SHRM credit!
Legislative Update: What the One Big Beautiful Bill Act Means for Employers
Prepare for enrollment season with our open enrollment checklist! Discover tips, strategies, and a comprehensive checklist to streamline your planning and execution.
Benefits Administration Solution Buyer’s Guide for HR Teams
Download this HR Buyer’s Guide to benefits administration solutions. Learn how to compare vendors, evaluate features, and build a business case with real ROI.
How to Navigate (and Win) Open Enrollment Season
Prepare for enrollment season with our open enrollment checklist! Discover tips, strategies, and a comprehensive checklist to streamline your planning and execution.
How Annual Enrollment Communication Can Help HR Build Employee Trust
Annual enrollment communication doesn’t have to be chaotic. Build trust with employees and simplify decision-making with actionable HR strategies.
How bswift’s Service Center Is Redefining Employee Benefits Support
Hear how bswift's Service Center blends HR tech and empathy to transform employee benefits support—driving a 95% satisfaction rate.
Wellbeing, Rewired: Employee Benefits in 2025
Discover four strategies HR leaders can use rebuild clarity, foster connections, create meaningful growth opportunities and boost employee engagement.
Idea Exchange 2025: On-Demand General Sessions
Dive into some of the top sessions from Idea Exchange 2025—now available to watch anytime. Whether you're reimagining your benefits strategy, improving the employee experience, or navigating the future of HR, these expert-led presentations offer practical insights and actionable solutions to help you stay ahead.
4 Steps to Build a Business Case for Better HR Tech Investment
Whether it’s clunky manual tasks, confused employees, low engagement, or compliance risks, your current system is frustrating and feels like it’s holding you back.
SHRM Webinar Replay: Solving the Employee Engagement Crisis
Boost employee and benefits engagement with actionable strategies from this bswift SHRM webinar replay. Watch now and earn SHRM credit!
HR Trends That Will Define 2025: Rising Costs, Smarter Benefits Strategies
Discover the HR trends shaping 2025, from skyrocketing healthcare costs to smarter benefits strategies. Learn how to stay ahead and support your team.
bswift Delivers a Stellar Annual Enrollment
Stress-free annual enrollment starts with bswift. Explore our infographic for HR tech, stellar service, and employee satisfaction at light speed!
The Rising Impact of Diabetes on Workplace Productivity and Employee Health
Support employee health and reduce costs with effective diabetes management programs that promote workplace wellness and enhance productivity.
Values in Action: How Company Culture Drives Business Success
Here's how strong company culture, driven by core values, improves employee engagement and business success. Learn how to strengthen culture.
The Winning Annual Enrollment Trifecta
Our annual enrollment infographic unlocks the power of effective communication, AI, and human expertise for a seamless benefits experience.
AI for Health Plan Administration: 3 Ways It’s Transforming Benefits Management
Conquer Annual Enrollment: 7 Steps to Scale Your HR Everest
Master annual enrollment with our checklist. From HR tech to communication planning, streamline your HR process and improve your employee benefits rollout.

4 Holistic Health Trends to Boost Employee Wellbeing and ROI
Learn how holistic health trends in employee wellbeing programs like value-based care, whole person care, mental health.
AI for HR: 4 Key Trends You Need to Know Now
Cut through the hype. From Mindful AI to people analytics, these 4 trends in AI for HR boost employee engagement and attract top talent.
Harnessing the Power of AI for HR
Unlock AI’s potential in HR with bswift: Automate tasks, enhance decision-making, and focus on strategic goals. Discover AI’s role in recruitment, onboarding, and more

Employee Healthcare Cost Containment Strategies:
A Guide for HR
Rising healthcare costs got your HR team down? Discover 4 data-driven cost-containment strategies from bswift's IX to reduce healthcare spending & improve wellbeing.
The Gold Standard in Employee Comms: bswift Engagement Solutions
bswift Engagement Solutions wins 2 Gold Hermes Awards for creative employee benefits communication. Learn more about our award-winning work!
Introducing the AI Supercharged Emma™: Your Employee Benefits Guide
Empower your employees with bswift's Emma, an AI-powered benefits assistant. Personalized recommendations, plan comparisons and more.
Simplify Benefits, Unlock HR’s Potential: bswift Has You Covered
Simplify benefits administration and empower HR with tools to streamline enrollment, optimize benefits use, and free HR for strategic work.
Solving the Employee Communication Puzzle: Tips for Better Engagement
Effective employee communication is crucial for HR. Learn best practices to improve benefits utilization and employee engagement.
Optimize Benefits Enrollment: HR Best Practices for the ‘So-Called’ Off-Season
Benefits enrollment best practices for HR. Improve employee communications strategies, analyze benefits utilization and enhance benefits portfolios.
American Heart Month: How to Support the Heart Health of Your Workforce
February is American Heart Month – the perfect time to focus on workplace wellness and heart health through personalized digital tools and connected capabilities.
The Future of HR: 4 Trends Reshaping Employee Benefits in 2024
Let's look at the future of HR, from AI and automation to cost containment, tailored well-being initiatives, and adapting to remote work.
How to Improve Employee Benefits Engagement
Boost employee benefits engagement with proven HR strategies like clear communication, feedback loops, and AI chatbots to empower employees
bswift Elevate™: Empowering Holistic Employee Wellbeing, Anywhere and Anytime
bswift Elevate is reimagining the employee well-being journey and simplifying the employee experience with hyper-personalized messaging to drive deeper engagement in employer wellbeing programs.
Want Engaged Employees? Show Full Value with Total Compensation Statements
A smart way to boost employee engagement is to create a total compensation statement that details the value of their salary, benefits and other rewards.
bswift Mobile App: Empower Your Employees
The bswift Mobile App offers your employees seamless access to their benefits. Download the app now via the App Store or Google Play Store.
Ace Annual Enrollment: 4 Solutions to Common HR Challenges
Make annual enrollment frictionless and empowering, These tips will help you optimize the employee experience and drive talent retention.
Prioritizing Employee Wellbeing for Business Success
Explore the core connection between employee benefits, employee wellbeing, and business success. Get a roadmap for reviewing your organization's current offerings to ensure they're relevant, accessible and effectively supporting workforce health and productivity.
Insights and Highlights: A Recap of bswift’s Idea Exchange 2023 Conference
bswift's Idea Exchange 2023 Conference brings you insights on employee benefits engagement and benefits administration. Access session videos and more. Perfect for any HR professional looking to stay up-to-date.
Hire Emma: bswift’s AI HR Assistant That Pays for Herself
Meet Emma, the AI HR assistant who resolves benefits questions, provides enrollment guidance, and improves the employee experience.

Here’s How to Create An Engaging Employee Benefits Communication Strategy
Great employee benefits communication is crucial for employee satisfaction. Get tips for effective benefits communications that engage all stakeholders, using a multi-channel approach, incorporating empathy, focusing on timing, highlighting total rewards, and broadening the conversation on employee wellbeing.
Unlocking the Power of Employee Benefits
Employee benefits are key to attracting, engaging and retaining top talent. Read this infographic to learn more on the underutilization gap
The Power of Effective Employee Benefits Utilization: Tips to Boost Benefits Engagement and Retention
Improve retention, engagement, wellbeing and productivity with an effective employee benefits utilization strategy. Boost benefits engagement with these tips.
Maximizing Employee Benefits Utilization: Challenges and Solutions
Improve engagement and retention with effective employee benefits utilization. Learn common challenges, solutions, and the importance of prioritizing employee wellbeing.
Forrester Research Reveals the High Cost of Low Employee Benefits Engagement (And What You Can Do About It)
Discover how HR pros can improve employee benefits engagement with insights from Forrester Research. Boost morale, productivity and retention, and cut healthcare costs. See the survey results and actionable strategies now.
The Top 5 Employee Benefits to Boost Satisfaction, Retention and Recruitment
Learn which employee benefits matter most to employees, and how these top employee benefits boost satisfaction, retention, and recruitment. A must-read for HR professionals.
How to Use AI to Improve HR: bswift Experts Answer CHROs’ Most Pressing Questions
bswift experts answer CHROs' questions about using AI to improve HR. Learn how to avoid pitfalls, partner with CTOs, and create a better employee experience.

How to Successfully Implement AI in HR: The CTO and CHRO Partnership
Let's look at the benefits and the risks of AI in HR. From data privacy to legal liability, CHROs and CTOs can partner to safely implement AI for business.
Boost Benefits Utilization with a Great Employee Benefits Communication Plan
Unlock the full potential of your employee benefits communication. Benefits U helps you save time and effort and boost employee engagement.
Cut Costs, Not Benefits: Establish a Culture of Health in Your Workplace
Learn how to reduce healthcare costs and improve employee satisfaction with a culture of health in the workplace. Follow these 6 easy steps.
Celebrating Black History Month with Benefits Equity
How you can make the most of this celebration by incorporating employee benefits into your diversity, equity, and inclusion strategy.
6 Great Questions To Help You Measure Annual Enrollment Success
With the dust settling on annual enrollment, it's time to look back and learn. Here are a few simple questions you and your HR team can ask.
The Top 5 HR Trends of 2023: Leveraging Tech to Put the ‘Human’ Back in HR
In 2023, technology will continue to play a major role in how we adapt. Here are the top five HR trends we’re watching in 2023.
The 3 E’s and bswift’s New Homepage Experience
Your benefits homepage is the launching point for all things benefits, check out this infographic to see how bswift's new home page experience makes the 3 E's stress free.
Solving the Great Resignation: The role of employee-centric benefits, tech & culture
Struggling to navigate the Great Resignation? Here are a few ways to improve and develop a more employee-centric-culture.
Case Studies

Benefits Engagement Strategy: Ulta’s Success Story
With 53,000+ employees across stores and distribution centers, Ulta needed a new approach to employee benefits communication—one that could reach a largely non-wired workforce.
Enhancing Wellbeing with bswift’s Incentive Program
Struggling with low engagement with preventive health measures and rising healthcare costs? Large companies across North America are utilizing Evive™, bswift’s personalization engine and incentive-based program, to help.
National Food Distributor Saves Millions with AI-Driven Dependent Verification
To help a client facing rising health plan costs due to data inaccuracies and inefficient verification processes, bswift deployed its AI-powered dependent verification audit in just two weeks.
MaineHealth Boosts Voluntary Benefits Enrollment with Comprehensive Strategy
Discover how MaineHealth boosted voluntary benefits enrollment by updating carriers, enhancing plan designs, expanding communications, and using bswift’s Emma for personalized guidance.
bswift Podcasts
bswift Beacon Ep. 07: How HR Can Finally Play Offense on Healthcare Cost Spikes with Ted Bloomberg
bswift CEO Ted Bloomberg joins Denise and Joel to unpack the reality of 2026’s healthcare cost spike—and why the old playbook just doesn't cut it anymore.
bswift Beacon Ep. 06: Leading HR & Culture During Open Enrollment with Natalie Atwood
bswift CPO Natalie Atwood shares strategic HR leadership advice for open enrollment, including building relationship capital, using feedback, and moving HR from administrative to strategic.
bswift Beacon Episode 05: Climbing the Annual Enrollment Mountain with Amit Jain
Joel and Denise are joined by Amit Jain, COO of bswift, to discuss the challenges of annual enrollment and how HR teams can navigate this busy season.
bswift Beacon Episode 04: HR AI and Emma Intelligence in Focus with Vinita Pilani
Joel and Denise are back with bswift Beacon, this time joined by bswift’s Senior VP of Product Engineering, Vinita Pilani, to discuss the evolution of HR tech.
bswift Beacon Episode 03: LIVE from Idea Exchange with Scott Millson on Leadership and Finding Your Frequency
Join hosts Denise and Joel for a special live episode of the bswift Beacon podcast, recorded at bswift’s Idea Exchange conference in Hollywood, FL.
bswift Beacon Episode 02: The Future of Service Excellence with Eric Strom
Join hosts Denise and Joel for an insightful discussion with Senior Vice President of the bswift Service Center, Eric Strom, the driving force behind bswift’s Service Center transformation.
bswift Beacon Episode 01: Cracking the Code on Employee Engagement with Alyssa Zeff
Join hosts Joel and Denise for the debut episode of bswift Beacon. Get insights from internal communications expert Alyssa Zeff.
bWise – Ep 29: Building the Future of HR with AI: A Chat with Jeff Kirk
Get practical insights for driving successful digital transformations across industries. Listen in as Jeff Kirk shares his 20+ years of experience and wisdom, with real-world examples of digitizing businesses
bWise – Ep 27: Streamlining Benefits Admin: Real-World Wisdom from Industry Vet Maria Yao
The latest episode of the bwise Podcast is a masterclass in optimizing operations. Tune in for Maria’s straight-shooting advice and elevate your operational capabilities.
bWise – Ep 26: Achieving Liftoff: Lana Hillebrand’s Journey From Astronaut Aspirations to HR Industry Leader
In this episode, hosts Don and Sharon sit down with HR and benefits administration leader Lana Hillebrand, who recently joined bswift’s advisory council.
bWise – Ep 25: Navigating the Future of Ben Admin: A Conversation With Scott Millson
On this episode, benefit administration insider Scott Millson shares his unique perspective on his over three decades in the employee benefits field.
bWise – Ep 24: Ice Baths to Client Service Excellence: A Conversation With bswift COO Amit Jain
Listen in as bswift Chief Operating Officer Amit Jain talks about his passion for client service, his unique approach to leadership, and his vision for the future of benefits administration technology.
bWise – Ep 23: Shaping Culture and Service: A People-First Approach to HR with bswift’s Natalie Atwood
bswift’s Chief People Officer Natalie Atwood talks with bWise hosts Don and Sharon about her passion for putting people first.
bWise – Ep 20: Digital Transformation: HR and Employee Engagement, With NFP’s Mark Rieder
In this episode, we’ll explore how digital transformation can improve the employee experience, boost customer satisfaction, increase productivity, and drive greater profitability for the company.
bWise – Ep 22: Driving Operational Excellence at bswift With Adam Hostetter
Get an insider’s look at how bswift’s Head of Operational Excellence, Adam Hostetter, is driving major improvements. Learn how his team is enhancing service delivery, upgrading technology, and aligning workstreams to accelerate growth.
See bswift in Action
Request a demo or just get in touch with us to see how we can help you transform the employee benefits experience.
Our all-in-one platform, cutting edge Mindful AI tools, and unparalleled service are ready for you—all design to empower your team and streamline benefits administration.
