Benefits Administration Enhancements for Mobile Access, Automation, and Efficiency
Employee Experience Enhancements
- Easier Access to Benefits on bswift Mobile: For clients that don’t collect employee email addresses, the bswift mobile app now supports login with a username and password.
- Proactive Billing Alerts: Direct bill employees receive home screen reminders for upcoming and past-due payments, helping them stay on track.
Bring up-to-date insights to internal check-ins and leadership reports.
Tools for Administrative Excellence
- API Workday Integrations: Near real-time demographic and payroll updates via API improve data accuracy and reduce reliance on traditional file transfers.
- Faster EOI Approvals: Automated approvals with LIMRA standards eliminate long wait times for life insurance coverage to become effective, with continued carrier expansion and more in the pipeline.
- Smarter Service Center Tools: Mindful AI®-powered sentiment analysis, predictive insights, and automated training are now included in all service center quality audits, further strengthening our world-class quality program.
For Brokers and Channel Partners
- More Flexibility in bswift Simplify®: Employers with up to 500 employees can now customize company-wide enrollment windows with fewer manual updates.
Need Support?
Reach out to your bswift team if you have questions—or need help getting access to these experiences.
Have questions about what’s new at bswift? Connect with our team to learn more.
