Benefits Administration Updates for Employee Experience, Automation, and API Integration
Employee Experience
- Instant Enrollment Confirmations: Employees get real-time updates by text or email—no more waiting.
- Service Center High-Touch Model Appointment Scheduling: Personalized help for key life events with easy scheduling through Emma™ Chat or a live agent.
- Family Login Experience: Spouses and partners can access their own benefits portal, mirroring the employee experience, for a more inclusive approach.
- Custom Mobile FAQs: Tailor app FAQs so employees get relevant answers, faster.
Tools for Administrative Excellence
- AI-Powered SBC Analyzer: Extract and configure medical and dental plan details from PDFs in seconds.
- Group Whole Life & Long-Term Care (LTC) Plans: Manage and enroll directly in bswift®—no third-party tools needed.
- API Gateway Upgrades: New endpoints to send benefit elections from external systems into bswift.
- Experience Platform Site Templating: Quickly deploy and customize sites across your client tree.
- Dashboard Redesign (Pilot): A modern view of user management tools in one place.
- Long-Term Disability (LTD) Rate Imports: Factor-based rates now import-ready to reduce errors and save time.
- Payroll Builder Flexibility: Support for Start/Stop records to meet more payroll needs.
- Language Preferences: Import, export, and report on user languages to support inclusivity.
Need Support?
Reach out to your bswift team if you have questions—or need help getting access to these experiences.
Have questions about what’s new at bswift? Connect with our team to learn more.
