Product Update
August 13, 2024
Benefits Administration Enhancements for Employee Experience and Efficiency
Employee Experience Enhancements
- Emma EnrollPro™ Decision Support: With simplified personal interview questions and AI-powered summaries, Emma™ now delivers holistic recommendations across Medical, Dental, and Vision plans.
- Expanded Emma™ Chat: Emma Chat is smarter, faster, and accessible on any device to answer a wider range of questions, through a more human-like conversation.
- Mobile Push Notifications: Employees can now opt in to receive push notifications that match mobile-app alerts, for timely actions such as open enrollment windows or dependent verification deadlines.
Tools for Administrative Excellence
- Automated EOI Decisions: We’ve integrated LIMRA data exchange standards to expedite Evidence of Insurability (EOI) approvals for major carriers.
- Enhanced OE Wizard: Channel Partners can now set up open enrollment configurations faster, with expanded support for various plan types.
- Automated Payroll Summary Reporting: Enjoy proactive detection and resolution of payroll discrepancies with our new automated reporting feature.
- Automated Dependent Verification: AI-processed verification within seconds makes dependent verification faster, more accurate, and efficient.
For Brokers and Channel Partners
- bswift Simplify®: Designed for clients with up to 500 lives, this solution makes configuration easy, onboarding faster, and reduces manual updates.
- AI-Powered Documentation: Better continuity and onboarding with automated capture and organization of 60 critical SOPs.
- Strengthened Billing Suite Reporting: Improved handling of retroactive billing changes, ensuring accurate billing for COBRA subsidies.
These enhancements underscore our unwavering commitment to driving employee engagement and administrative efficiency – core pillars of our product and technology roadmap. To explore these features further, please contact your bswift Client Services team.
Need Support?
Reach out to your bswift team if you have questions—or need help getting access to these experiences.
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