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Insights / All Insights

Be informed about the ever-changing world of benefits.

We want to help our customers and partners stay ahead of the curve in the complex and rapidly changing world of benefits and health care. bswift encourages dialogue and offers useful information through our resources.

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Mobile Phone Virtual Assistant Chat Illustration

ArticlesAug 11, 2022

How Can I Help You? How Virtual Assistants Are Transforming Customer Experience.

They will continue to become a core part of the customer service experience and investing in their success will only lead to better results for both the business implementing them, and the end user.

ArticlesJul 26, 2022

Summer Trends: Benefits, Wellbeing and Employee Trends to Watch

Here are the top trends and challenges employers should keep a close eye on into the fall.

Smiling Employee (Wellbeing)

ArticlesJul 14, 2022

5 Key Employee Well-being Insights from Today’s Top Health Experts

CVS Health experts share their latest insights on managing mental health and well-being in the workplace, improving access to healthcare, and the role of digital health experiences in the future.

Communication Practice Infographic Thumbnail

InfographicsJun 8, 2022

Communications 101 – Annual Enrollment Tips from bswift’s Communication Practice

bswift’s Communication Practice has their top recommendations for keeping your Annual Enrollment communications fresh, engaging and employee-focused.

Arrow through a maze

ArticlesApr 21, 2022

Your Navigation Checklist – Simplifying the Healthcare and Benefits Maze

As you define your navigation strategy, use this checklist to ensure you have the key areas your employees may need support with all covered.

Person working on a laptop

ArticlesMar 18, 2022

The Demand for Digital: Employee Experience in a Hybrid World

A quick guide to help keep your efforts employee-focused and ensure you are getting the most out of your technology investments.