Product Updates
April 2026

Smarter Admin Tools, New Partnerships, and Enhanced Connectivity

User Admin Dashboard Updates

Small but meaningful UX enhancements that streamline navigation, improve visibility, and make key admin tasks faster to access and manage.

• Family Panel now shows Member Status (Active/Disabled) for dependents.
• Insights now flag Tobacco Use and Medicare Eligibility.
• The Direct Billing Admin Page is now available within the User Dashboard.
• The “Switch to Legacy View” toggle has been removed. Legacy pages remain accessible through the left-hand navigation, and user search now includes a quick link to the legacy User Admin view.

All User Admin Dashboard updates are auto-enabled and available now. The Direct Billing page requires Direct Billing administration with bswift (and additional configuration).

Color Health is a new Preferred Alliance Partner

Deliver oncology support without procurement friction.

Color Health brings an oncologist-led model for cancer care. By partnering with local providers, Color guides members from detection and diagnosis through treatment, survivorship, and return to work. Services can be contracted directly through bswift, helping simplify procurement and vendor management. (activation required).

Product Spotlight: The Latest Engagement Solutions

• bswift Clips: Tik-Tok style video: Maximize employee engagement by turning your benefits updates into can’t-skip, short-form video clips designed to meet your people where attention already lives.
• bswift Landing Pages: Custom branded landing pages give campaigns one home base—clear CTAs, richer content, and reporting to see what resonates. Don’t just send an email, create an experience.

For Channel Partners

Migration Required: Updated MetLife EOI Connections

bswift has updated MetLife Evidence of Insurability (EOI) integrations. The MetLife Application API (LIMRA) and MetLife EOI Decision API (LIMRA) are available now, enabling near real-time EOI submissions and automated decisioning back into bswift.

Action required: If any of your clients use MetLife plans that require EOI, migrate them to the new APIs. MetLife is sunsetting the older EOI connections, including MetLife EOI and MetLife EOI API.

Deadline: All clients must transition by June 30, 2026.

Implementation details:  See the MetLife EOI Playbook on the bswift community site.

Data Management and Connectivity

• Unified Carrier Visibility CCM Dashboard: New dashboard to view and manage all Carrier Connection Manager file feed configurations by client—grouped as Available, Active, and Legacy—and highlights actionable items like drafts and upcoming renewals. (activation required)
• EOI Decision API for Unum now uses LIMRA standards to help automate and accelerate the EOI review process. (activation required)