Product Update
February 11, 2025
Benefits Administration Enhancements for Mobile Access, Automation, and Efficiency
Employee Experience Enhancements
- Easier Access to Benefits on bswift Mobile: For clients that don’t collect employee email addresses, the bswift mobile app now supports login with a username and password.
- Proactive Billing Alerts: Direct bill employees receive home screen reminders for upcoming and past-due payments, helping them stay on track.
Bring up-to-date insights to internal check-ins and leadership reports.
Tools for Administrative Excellence
- API Workday Integrations: Near real-time demographic and payroll updates via API improve data accuracy and reduce reliance on traditional file transfers.
- Faster EOI Approvals: Automated approvals with LIMRA standards eliminate long wait times for life insurance coverage to become effective, with continued carrier expansion and more in the pipeline.
- Smarter Service Center Tools: Mindful AI®-powered sentiment analysis, predictive insights, and automated training are now included in all service center quality audits, further strengthening our world-class quality program.
For Brokers and Channel Partners
- More Flexibility in bswift Simplify®: Employers with up to 500 employees can now customize company-wide enrollment windows with fewer manual updates.
Need Support?
Reach out to your bswift team if you have questions—or need help getting access to these experiences.
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