Our Story

Since our inception in 1996, bswift's goal has been to use technology and information to simplify the administration of health care, reduce costs and empower consumers. In the beginning, we were known as Platinum Healthcare, a company that set out to change the world and transform healthcare by creating the first web-based CDH (Consumer-Driven Health) plan. In the process, we discovered that there was great market demand for an online benefits enrollment/administration system, so we built one. It worked pretty darn well. In fact, version 1.0 of our benefits enrollment system was a finalist out of 15,000 entrants in Microsoft's 1999 e-commerce system competition. Not bad, huh? So the company ran with it, changed its name to "bswift" and landed its first employer clients.

Today, bswift has millions of consumers on its system and offers software and services that streamline HR and benefits administration. We're the partner you can trust to help your HR and Benefits team discover the true business value of benefits administration.

Our Team

Michael Sachs
Michael Sachs Co-Founder Bio → Linked In Profile →
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Michael is a noted healthcare industry strategist and visionary with over 25 years of experience in the field. Currently, he serves as Chairman of Sg2, a healthcare information firm that Michael founded.

Rich Gallun
Rich Gallun CEO Bio → Linked In Profile →
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Rich’s 20 years of experience in the healthcare, benefits, and information technology sectors include multiple responsibilities in marketing, sales, account management, and operations. He co-founded bswift and led its growth into one of the nation’s leaders in benefits administration and technology. Prior to bswift, he served as Vice President of Provider Relations and Network Development for Health Partners, a leading physician practice management firm. Prior to that, Rich served in various management positions at Sachs Group, a leading provider of healthcare planning and marketing data, and directed their entry into the managed care marketplace. Earlier in his career, Rich worked in sales and consulting roles at IBM and A.T. Kearney. Rich holds a BA from Williams College and an MBA from Harvard Business School.

Raymond Seaver
Raymond Seaver Executive Vice President Bio → Linked In Profile →
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Ray’s 20 years of experience in insurance and benefits include various executive positions. Ray founded and built several benefits and healthcare companies, including Plaines Health Networks, a PPO, and KeyLink Group, a third party administrator. KeyLink was sold to National Employee Benefits, Inc. (NEBI), and Ray was instrumental in the subsequent sale of NEBI to American Whole Health (AWH). Ray served as President/Chief Operating Officer of American WholeHealth Networks, a leading national alternative health care network firm, after its parent (AWH) acquired NEBI in November 1998. Ray’s success in growing benefits companies demonstrates a thorough knowledge of the constantly evolving marketplace as well as a client-focused orientation. Ray holds a BA and an advanced degree in Ambulatory Health Care Administration from the University of Minnesota and is a licensed life and health agent.

Don Garlitz
Don Garlitz Exchange Solutions Bio → Linked In Profile →
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Don brings important strategic leadership to bswift’s Exchange Solutions division. Don leads carrier product procurement for bswift’s Springboard Marketplace and contributes to the development of consumer-facing technology, including bswift’s proprietary Ask Emma decision support tool. Prior to joining bswift, Don co-authored the white paper used by Utah’s legislative leadership as an outline for the creation of the Utah Health Exchange’s multi-carrier, employee-choice small business exchange, which was established prior to passage of the Affordable Care Act. He received a formal commendation from Utah Governor Gary Herbert for outstanding work as a health reform consultant to the Governor’s Office of Economic Development. Earlier in his career, Don worked in the insurance industry in sales roles with Beneficial Life and Aflac, and was a partner at FirstWest Benefit Solutions, an employee benefit consulting firm in the Salt Lake City metro area. Don was recognized as the Utah Underwriter of the Year in 2007 by industry peers at the Utah Association of Health Underwriters. Don holds a BS from Brigham Young University and is recognized by the American College as a Registered Health Underwriter.

Brad Wolfsen
Brad Wolfsen Exchange Solutions Bio → Linked In Profile →
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Brad's 12 years of experience in health care, benefits and technology has consistently focused on bridging the gap from innovation to execution. He built and then led Safeway's wellness and reference pricing programs, most recently as President of Safeway Health, a venture to commercialize Safeway's health benefit solutions. Under his leadership, Safeway saved hundreds of millions of dollars in health benefits cost for itself and its clients and Safeway Health became a profitable and successful enterprise. Prior to Safeway Health, he was Vice President of Strategy and Health Initiatives at Safeway. In his strategy role he managed operational change programs and business line turnarounds that led to over a billion dollars in profit improvement. Before joining Safeway, Brad was a management consultant with Booz & Company, Deloitte and independently, where he advised clients on product commercialization and growth strategy. He worked with companies in the health care, biopharmaceuticals, technology and consumer products sectors. He received his undergraduate degree in economics from The Wharton School at the University of Pennsylvania and earned his MBA from the University of Chicago.

Brett Baker
Brett Baker CTO Bio → Linked In Profile →
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Brett leads the management of bswift's technology team leaning on his 18 years of experience growing technology businesses. Founder of Big Game Software, Brett built a company that provided high-volume transaction, data analysis, real-time data processing and content management products to the sports and entertainment industry. Prior to Big Game Software, Brett held numerous management roles with Apropos Technology, NEG Micon and APV Plc. Brett’s diverse experience includes software development, design, consulting, and project management. Brett holds a BS from the University of Illinois.

Josh Trent
Josh Trent Sales Bio → Linked In Profile →
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Josh has over 15 years of experience in HR strategy, benefits technology solutions, and business development with companies including Aon Hewitt and Towers Watson. Prior to bswift, Josh was the Senior Vice President of Aon Hewitt’s Human Resources Outsourcing Practice, where he focused on new client solutions and sales. Josh holds a BA from Albion College.

Steffan Haithcox
Steffan Haithcox Marketing Bio → Linked In Profile →
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Steffan has more than 20 years of experience covering all aspects of marketing and strategy for companies in health care, benefits and high tech. An accomplished executive, he has a proven track record of transforming marketing for a variety of companies and driving strong growth. For bswift, Steffan is responsible for marketing strategy, demand generation, sales enablement and brand development. Previously, he was Vice President of Marketing for Navera, a startup that provides cloud-based education and decision support to help consumers navigate the new era of consumer-driven health care. Prior to Navera, Steffan was Vice President of Marketing at Stanley Healthcare, a division of Stanley Black & Decker which has over 17,000 customers. Steffan has also held marketing leadership positions at AeroScout, Lawson Software, Neoforma and Good Samaritan Health System. He received a BA from Swarthmore College and an MBA from Harvard Business School.

Tracey Eisman
Tracey Eisman Exchange Operations Bio → Linked In Profile →
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Tracey leads the bswift Exchange Operations team, leaning on her 15+ years of experience managing large scale programs in Fortune 100 organizations focusing on technology, operational improvement and organizational change. Prior to joining bswift, Eisman served as Chief Operating Officer for Mobius Executive Leadership. Previously, Eisman held numerous management roles with JP Morgan Chase and Proxicom, with responsibilities spanning from technology development to ongoing operations. She earned a Bachelor of Arts degree in Classical Music from the New England Conservatory of Music in Boston, MA.

Steve Parkhouse
Steve Parkhouse Client Services Bio →
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Steve Parkhouse adds management depth to the bswift Client Services team where he is charged with managing key client relationships and grooming bswift talent. Parkhouse joins bswift with 15+ years of experience in benefits administration and benefits technology, including both new client implementations and ongoing business operations. Prior to bswift, Parkhouse held the positions of Director of Implementations and Vice President of Benefit Operations at Aon Hewitt. Previously, Parkhouse held a sales role at CIGNA Healthcare in the National accounts segment. He earned a Bachelor of Science degree in Economics from the University of Wisconsin in Madison, WI.

Jan O'Brien
Jan O'Brien Human Resources Bio → Linked In Profile →
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Jan assumed the senior leadership role for bswift’s Human Resources department in 2014. For the past five plus years, Jan has successfully led our Reseller team and Reseller partners, developing a solid team and growing the existing Reseller business by over twenty percent each year. During this time, she has also become a key member of our senior management team with her strong management skills and industry knowledge and experience. Jan has over 25 years in the health insurance industry working with a couple different national health care carriers, including Humana and Blue Cross Blue Shield, and a few large national TPAs. She has held senior management positions in provider relations, marketing, account management, and Human Resources.


Want to be a "bswift-er"?

bswift prides itself on having a fun, friendly and smart staff that goes the extra mile to get the job done right. We offer the excitement and opportunity of a young, fast-growing company with the stability of an experienced management team, a blue-chip client base, and a proven track record of success.

We're looking for motivated and goal-driven team members who do whatever it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you possess the bswift values of higher standards, greater accountability and more fun, we want to hear from you!

Watch this video to learn more about our culture:

  Find your dream job at bswift.

Cornie Gill

"This is a growing company with an energetic workforce, and a fun and fast-paced environment. There is great opportunity to move up quickly in the organization if you are a 'rock star' and work hard."

- Cortnie Gill, Implementation Specialist Joined bswift 4 years ago

Rod Ganesan

"Our development team is made up of a diverse group of people with a wide array of programming skills and backgrounds. Combined with a great management team, the end result is a fun and flexible work environment."

- Rod Ganesan, Senior Software Developer Joined bswift 4 years ago

bswift has earned the following badges from The Good Jobs. Click on them to learn more.

The Good Jobs


Solution Partners

Looking for ways to make your bswift experience even better? Check out these partners to further streamline your workload and enhance the employee experience. These partners provide bswift clients special product offerings, discounted pricing and streamlined administrative procedures. And as far as connecting goes, they help you get there more quickly and easily through single sign-on, web services and pre-configured import or export processes. Our partners offer a wide range of solutions for your insurance, payroll/HR and wellness needs.

Click here to view our Solution Partners.

Channel Partners

Contracted Channel Partners across the United States have gone through extensive system and sales training and are able to provide more personalized service on a local level to groups of all sizes, including those with fewer than 1,000 employees. By combining the power of the bswift benefits administration platform along with insurance brokerage, payroll/HRIS, wellness, COBRA and Flex administration, technology consulting, billing and other outsourced services, these Channel Partners deliver compelling software and services at a more competitive price.

Click here to view our Channel Partners.

In the News

The Wall Street Journal

"Picking a Health Plan? An Algorithm Could Help." Sandy Sakaida, Director of Benefits, The Cheesecake Factory, and Rachel Emma Silverman of The Wall Street Journal discuss the benefits of using a decision support tool like Ask Emma. Sakaida says that the goal was that staff members “understood the options and chose the most appropriate plan for themselves and their families."

Employee Benefit Adviser

"17 private exchange leaders shaping the future of health care." Don Garlitz, Senior Vice President, bswift, was recognized by EBA Magazine as a top authority on the future of private benefit exchanges.

Human Resource Executive Online

“ACA Compliance, Private Exchanges and Wellness: Insights From the bswift Benefits Study.” Don Garlitz, Senior Vice President, bswift, shares his take on three facets of the 2015 bswift Benefits Study, including the importance of proper ACA reporting, the increase in using technology in benefits administration and the shift in ownership of benefits from the employer to the employee.

Employee Benefit Adviser

"4 strategies to consider now to avoid the Cadillac Tax." While the Cadillac Tax isn’t set to take effect until 2018, there isn’t much time left to implement changes in plan offerings in order to avoid it. Many employers are unsure how to bypass the tax, so our Senior Vice President, Don Garlitz, provided Employee Benefit Adviser with four strategies to consider when planning ahead.

Crain's Benefits Outlook

"Savvy tools to help pick and choose." As employers continue to shift workers to consumer-directed health plans and private exchanges, more are offering technology-based decision support tools to help employees build and utilize a tailored benefits package.

Crain's Benefits Outlook

"Tech tools help employees make smart decisions." Technology-based decision support tools come in a variety of forms. In this article, Don Garlitz, Senior Vice President, discusses how Ask Emma determines the most economical plan options for each user.

Employee Benefit News

"Total comp statements combine real-time power with old-school communication." Employee Benefit News discusses the increasing value of total compensation statements and how they can help prevent employees from fixating on base salary while providing a real-time look at their complete benefits package.

Employee Benefit Adviser

"Why resellers may have to turn away some future exchange business." Gary Wert, President, Apprize, discusses why he, like bswift, defines a private exchange as "tech-enabled choice"—and what that means for brokers.

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The Morning Call

"Business Coalition launches health insurance exchange." The Lehigh Valley Business Coalition of Healthcare has partnered with bswift and First Niagara Benefits Consulting to launch a private health insurance exchange for its 285,000 members.


"Lehigh Valley coalition introduces own health care exchange." Lehigh Valley Business Coalition on Healthcare announces the creation of its own health insurance exchange powered by bswift technology.

Employee Benefit News

"Obstacles remain in private HIX development." Watch as Don Garlitz, Senior Vice President, bswift, discusses why most employers aren’t yet adopting a private exchange model and if cost savings estimates are coming true.

Healthcare Dive

"What does 'private exchange' actually mean?" Healthcare Drive features Rich Gallun, CEO, bswift, who notes that many employers are taking a phased approach to the adoption of exchange components, so there's a great deal of gray area in what private exchange means to different people.

Employee Benefit News

"Benefits ‘ticket to the game’ of attraction, retention." It’s not always clear to new hires how benefits fit into their total rewards package. In this article, Andrea Davis revisits a panel discussion on recruiting, onboarding and retention and the role of benefits in total rewards held during bswift Summit 2015.

Employee Benefit Adviser

"Exchanges give voluntary benefits a boost." Don Garlitz, Senior Vice President, bswift, discusses the influence of exchanges on voluntary benefits and the future of supplemental coverage selection.


"Private exchanges are gaining popularity--but slowly." FierceHealthPayer discusses the results of bswift’s sixth annual Benefits Study—and what they mean for those tracking the rise of private exchanges.

Employee Benefit Adviser

"HIX enrollment numbers vary based on definition of exchange." In this Employee Benefit Adviser article, Rich Gallun, CEO, bswift, discusses the importance of definition when evaluating the prevalence of private exchanges.

Chicago Tribune

"Techweek100 announced for 2015." bswift CEO, Rich Gallun, and bswift co-founder, Michael Sachs, made the "Techweek100" list, which identifies leaders making a significant impact on the technology and innovation ecosystem in the Chicago area.


"Affordable Care Act: Operations and Complications." Workforce features Don Garlitz, Senior Vice President, bswift, who discusses what a private exchange is—and isn’t—and how employers are changing their approach to health care coverage to comply with ACA requirements.


"Piquing Employers’ Interest in Private Exchanges." Workforce considers Aetna’s acquisition of bswift and employers’ interest in investing in private-exchange technology upfront to achieve cost savings in the long run.

Employee Benefit Adviser

"The year in exchanges: Where private exchanges go from here." In this Employee Benefit Adviser article, Don Garlitz, Senior Vice President, bswift, touches on the company’s brisk growth over the past several years.

Wall Street Journal

"Aetna to Buy Insurance Exchange Technology Company." The Wall Street Journal features Aetna’s plans to acquire bswift, which is estimated to be completed by the end of the year.

Employee Benefit Adviser

"Aetna’s bswift Acquisition: A Sign of More to Come." In light of Aetna’s planned acquisition of bswift, industry experts are suggesting that this may be the start of a trend in companies acquiring private exchange companies.

Employee Benefit Adviser

"Aetna buys bswift: Why benefit brokers must pay attention." With the recent news of Aetna's plans to acquire bswift, Joe Markland of HR Technology Advisors shares why benefits brokers should start thinking differently.

Chicago Tribune

“Aetna buys exchange technology company Bswift for $400 million.” Chicago Tribune and Reuters reports that Aetna plans to purchase bswift to help administer private health insurance exchanges for consumers and employees.

Business Insurance

"Aetna to acquire benefits consultant Bswift for $400M." Matt Dunning of Business Insurance reports about Aetna's plans to acquire bswift and how it may broaden their presence in the private health insurance exchange marketplace.


"Girding for consumerization, Aetna buys an HIX." HealthPayerNews discusses Aetna's planned acquisition of bswift and how the addition of health care exchange technology and a defined contribution model can help retain current employer clients while attracting new ones.


"Aetna acquires exchange operator bswift." BenefitsPro covers the announcement of Aetna's planned acquisition of bswift, which is expected to close before the end of the year.

Modern Healthcare

“Aetna's $400 million buy moves it further into private exchanges.” Modern Healthcare features Aetna’s planned acquisition of bswift, which will help both companies serve more employers and exchanges who want to improve consumers' shopping experience for health insurance.


“Aetna to buy insurance exchange technology provider bswift for $400m.” IBR discusses Aetna’s plans to acquire bswift and run as a separate business as part of the insurance company.

Fox Business

“Aetna Buys Exchange Technology Firm Bswift for $400 Million.” Fox Business and Reuters report on the recent news of Aetna’s plans to acquire bswift to help administer public and private health insurance exchanges.


"Chicago Health Care Tech Company Bswift Will Be Acquired for $400M." ChicagoInno reports on Aetna’s recent announcement of its plans to acquire bswift and offer its technology platform to help individuals decide on a health care plan.

Employee Benefit Adviser

“Aetna to Acquire Private HIX Provider bswift.” Brian M. Kalish of Employee Benefit Adviser discusses the recent announcement that Aetna has entered into an agreement to acquire bswift.

Crain's Chicago Business

“Aetna to buy Chicago health care tech firm.” Crain’s Chicago Business reports that Aetna plans to acquire bswift for approximately $400 million.

Built in Chicago

“Aetna will pay $400M to acquire Chicago's bswift.” Built in Chicago discusses the recent announcement that Aetna plans to acquire bswift.

Chicago Sun-Times

“Aetna buys Chicago-based bswift for $400M.” The Associated Press and Chicago Sun-Times discuss Aetna’s plans to purchase bswift and how this could strengthen the push into a relatively small but growing area of employer-sponsored coverage.


“Aetna to Acquire bswift for $400 Million.” Workforce reports about Aetna’s plans to acquire bswift and how this move can generate the growing importance of HR and benefits technology firms in the health care space.

Built in Chicago

“The 2014 Top 100 Digital Companies in Chicago.” bswift is ranked #29 on Built in Chicago’s Top 100 list for digital technology companies in the Chicago area.

Employee Benefit News

"Seven practical tips for a less stressful, more successful open enrollment." In the latest Employee Benefit News slideshow, bswift's Allison Malito, Vice President of Implementations, and Jill Steinberg, Senior Writer, share seven tips to make open enrollment easier and stress-free.

MarketWatch Radio Network

"Choosing a health plan? Look at more than premiums." In this interview on MarketWatch Radio Network, Don Garlitz, Senior Vice President, bswift, identifies key steps in evaluating health care options.

Employee Benefit News

“WELLNESS: Outcomes-based wellness incentive use continues to rise.” Brad Wolfsen, Senior Vice President of bswift, explains how outcomes-based wellness incentives are increasing in popularity based on the data from the 2014 bswift Benefits Study.

Crain's Chicago Business

"Retrofit bulks up corporate weight-loss effort with bswift." bswift teams up with Retrofit to offer a new weight-loss program on Springboard Marketplace. Crain's Chicago Business reporter John Pletz discusses the partnership.

Employee Benefit Adviser

"Frequently asked questions about private exchanges." Don Garlitz, Senior Vice President, bswift, provides answers to key questions from participants in our May webinar, "The Value Proposition of a Private Exchange."

Crain's Chicago Business

"Hot sector for job creation: health." Crain’s Chicago Business features bswift as one of the top health care technology companies experiencing rapid job growth.

Built In Chicago

"5 things Chicago can teach the world about the future of HR tech." Built In Chicago lists bswift as one of a handful of local companies making strides in the HR tech industry.

Built In Chicago

"Chicago tech 1H funding hits all-time high." Built in Chicago's digital startup report reveals that Chicago tech funding has more than doubled in 2014 and features bswift's investment from Great Hill Partners.

Employee Benefit News

"Digging in to private exchanges." Don Garlitz, Executive Director, bswift Exchange Solutions, provides his perspective on the value of private exchanges and how they can be adopted by employers as a vehicle for change.

Bloomberg BNA

"Wellness Plans Increasingly Feature Outcomes-Based Incentives, Survey Reveals." In the latest issue of Bloomberg BNA’s Human Resources Report, Brad Wolfsen, Executive Director, bswift Exchange Solutions, comments on outcomes-based wellness incentives according to findings in the recently released 2014 bswift Benefits Study.

Reproduced with permission from Human Resources Report, 32 HRR 628 (June 16, 2014). Copyright 2014 by The Bureau of National Affairs, Inc. (800-372-1033) www.bna.com


"bswift Releases Annual Benchmarking Study." The 2014 bswift Benefits Study is announced on InsuranceNewsNet.com, a trade publication for insurance agents and other professionals in the health, life and property/casualty industries.

EHS Today

"Survey: More Companies Offering Pay-for-Performance Incentives in Wellness Programs." EHS Today, an online resource with a focus on health and safety in the workplace, gives the 2014 bswift Benefits Study top billing in the publication’s Health section.

The Healthy Skeptic

"bswift Benefits Survey." Kevin Roche, founder of The Healthy Skeptic – a news site devoted to health care – points to the 2014 bswift Benefits Study as a valuable report and covers a number of its key findings.

Crain's Chicago Business

"bswift adds 20,000 square feet in West Loop." John Pletz of Crain's Chicago Business covers bswift's announcement to expand its office space to approximately 57,000 square feet to accommodate its rapidly growing workforce.

Built In Chicago

"With $51M in funding, bswift is expanding to over 400 employees this year." Built In Chicago reports on bswift’s rapid growth in both employee size and space. In 2014 alone, bswift will increase its headcount by 110 employees and add 20,000 square feet to its Chicago headquarters.

Employee Benefit Adviser

“Increasing number of employers want total compensation statements.” In this latest Employee Benefit Adviser podcast, Don Garlitz, Executive Director of bswift Exchange Solutions, discusses the trends in transparency and flexibility around total compensation statements.

Business Insurance

"Wellness incentives tied to improved worker health gaining popularity: Survey." Matt Dunning, Associate Editor, Business Insurance, focuses on key findings on wellness incentives and outcomes-based approaches as reported in the recently released 2014 bswift Benefits Study.

Built in Chicago

"6 of Chicago's fastest-growing tech companies - and how to get a job at them." bswift tops the list of six companies that Built in Chicago – a community of entrepreneurs, developers, marketers and designers – recognizes as key contributors to the city’s rapid tech growth.


"bswift Benefits From Health Care Reform Via Private Equity Investment." With the increasing complexity of the health care and benefits market, bswift is expanding rapidly to deliver innovative service and technology offerings. The recent investment of $51 million from private equity firm Great Hill Partners will support bswift’s continued growth.

Business Insurance

“Midsize firms offered fewer choices of health exchanges.” Don Garlitz, Executive Director of bswift Exchange Solutions, comments on the feasibility of multi-insurer exchanges appearing in the marketplace for mid-size employers.

Crain's Chicago Business

“Health care firm bswift lands $51 million from private-equity fund.” Growing at a rate of 40% annually for the past four years, bswift will use the investment from Great Hill Partners to further strengthen its benefits technology offerings and meet the increasing demand for private exchanges.

Health Insurance Exchange

"Will State Stumbles Extend Enrollment Deadlines?" Don Garlitz, Executive Director of bswift Exchange Solutions, comments on the success of Connecticut’s state exchange, AccessHealth CT, which bswift works with as a technology partner, and how struggling states are looking to this model for their own exchanges.

Health Insurance Exchange

"Employer mandate: No time to sit back and relax." The ACA's final rules add temporary delays and some flexibility, to give employers time to measure and analyze employee hours. bswift's Don Garlitz, Executive Director, Exchange Solutions, examines the details of the regulations.

Employee Benefit Adviser

"5 retail marketing lessons for health exchange brokers." Brad Wolfsen, bswift's Executive Director, Exchange Solutions, highlights how companies developing health care exchanges can apply the hard-earned lessons of consumer retail to the benefits-selection process.

Employee Benefit News

"Cigna launch spurs question: What is a private exchange, anyway?" On the heels of bswift’s introduction of its Springboard Marketplace, Don Garlitz, Executive Director of bswift Exchange Solutions, discusses the power of single-carrier exchanges.

Employee Benefit News

"bswift launches private health exchange," discusses bswift's new private exchange, Springboard Marketplace. Based on a defined contribution model, the exchange streamlines benefits year round and includes ancillary and voluntary benefits offered through leading carriers.

Business Insurance

"bswift launches private exchange for health and voluntary benefits." Matt Dunning of Business Insurance provides an exclusive of bswift’s new private exchange, Springboard Marketplace, featuring carriers Guardian Life Insurance Co. of America, Unum Group, MetLife Inc. and Assurant Inc.

CFO Magazine

"Don’t Be Sidelined by ACA Delay: Act Now to Avoid ‘Play or Pay’ Flag" With penalties slated to be assessed starting next Jan. 1, there’s plenty of work for employers to do. Mary Bauman, attorney at Miller Johnson, and Don Garlitz, Executive Director of bswift Exchange Solutions, share their insight on how employers can prepare now.

Health Insurance Exchange

"10 Key Scenarios for Public Exchanges to Ponder." bswift CEO, Rich Gallun, shares some meaningful lessons that public exchanges can learn from private exchanges regarding technology and structure.

Employee Benefit Adviser

"Lessons learned from our switch to a DC health plan." With employee benefits evolving, Don Garlitz, bswift’s Executive Director, Exchange Solutions, offers key insights on shifting to a defined contribution strategy.

AIS Health

"HHS Says Most Enrollment Problems Are Fixed; Other Issues Begin to Surface."An article discussing how, despite the fixed glitches with the HealthCare.gov website, there may still be some issues on the horizon. Don Garlitz, Executive Director of bswift Exchange Solutions, comments on how adding a dependent in the middle of the year (i.e., through a life event) may cause additional issues to tax credit amounts, eligibility, and billing for the enrollee.

The Health Care Blog

"What Public Insurance Exchanges Will Look Like 5 Years From Now." bswift CEO, Rich Gallun, shares 10 scenarios that vendors should consider when it comes to public exchanges.

Employee Benefit News

“5 lessons benefits administrators can learn from retail marketing.” Brad Wolfsen, Executive Director of bswift Exchange Solutions, shares tips on how benefit administrators can take a cue from retail to engage employees and develop positive benefit shopping experiences.

Employee Benefit News

“Outcomes-based programs not widely adopted,” reports on the findings in bswift’s 2013 Wellness & Benefits Administration Benchmarking Study. Rich Gallun, bswift CEO, and Brad Wolfsen, Executive Director of Exchange Solutions, also share their insight on wellness trends, benefits administration, and defined contribution.

Health Data Management

“Expedited ACA Website Bidding Limited Choice of Contractors.” Don Garlitz, Executive Director of bswift Exchange Solutions, shares his insight on why some companies were hesitant to bid for the Obama administration’s exchange website. He says: “It is very costly to bid and lose. As a result, you typically deal with very large companies, (such as CGI) since it is very complicated.”

Business Insurance

“Employers could face litigation for excluding benefits to opposite-sex domestic partners,” talks about the rules employers must follow regarding benefits for legally married same-sex couples. Don Garlitz, Executive of bswift Exchange Solutions, comments: “A large percentage of our client base is made up of multistate employers, and I think it would be hard for them to offer domestic partner coverage to some employees in some states and not to others.”

Employee Benefit Adviser

“Small-group employers look to individual exchanges over SHOP,” discusses how many employers are considering individual exchanges instead of Small Business Health Options Program (SHOP) exchanges. Don Garlitz, Executive Director of bswift Exchange Solutions, comments that the window shopping experience needs to improve if SHOP exchanges want to succeed.

Health Data Management

“What to Expect After Oct. 1,” an article discussing what the opening day of the public health care exchanges will bring. Don Garlitz, Executive Director of bswift Exchange Solutions, share his comments, including “I don't think [employers] are losing sleep over it right now. My sense is that they're in a little bit of ... wait-and-see mode.”

Health Data Management

“Computer Bugs Not Expected to Infest Enrollment.” Despite reports of technical glitches in the federally facilitated exchanges, experts in the industry offer a broader view. Don Garlitz, Executive Director of bswift Exchange Solutions, shares his thoughts on exchanges stating that they could “bring in other lines of business” like the private HIX model has done for other benefits.

Bloomberg BNA

"Employers Embracing Wellness Programs, But Many Plans Come Up Short, Survey Finds." Brad Wolfsen, Executive Director of bswift Exchange Solutions, comments on the positive impact of incentives to increase participation in wellness programs. The article also cites bswift’s 2013 Wellness & Benefits Administration Benchmarking Study.

Reproduced with permission from Human Resources Report, 31 HRR 993 (Sept. 23, 2013). Copyright 2013 by The Bureau of National Affairs, Inc. (800-372-1033) www.bna.com

Human Resource Executive Online

“Measure Now to Avoid a Flag on 'Play or Pay'.” Although many employer mandates were delayed, there’s still plenty of work employers need to do. Mary Bauman, attorney at Miller Johnson, and Don Garlitz, Executive Director of bswift Exchange Solutions, share their insight on how employers can prepare for ACA.


“Wellness Initiatives Can Reduce Employer Health Care Costs,” discusses the benefits of using employee wellness programs and technology to cut costs for employers. The article also references the findings in bswift’s 2013 Wellness & Benefits Administration Benchmarking Study.

Employee Benefit News

“Study: Wellness best practices neglected,” reports on the significant wellness methods being overlooked that could help increase employee engagement and lower the bottom line. This article also cites bswift’s 2013 Wellness & Benefits Administration Benchmarking Study.

Business Insurance

“Employers mull defined contribution model for employee benefits,” discusses how some employers are considering transitioning to a defined contribution financing structure for group benefits and cites bswift’s 2013 Wellness and Benefits Administration Benchmarking Survey.


“Employers embrace wellness but employees don’t,” cites bswift’s 2013 Wellness & Benefits Administration Benchmarking Study and discusses the importance of driving employee participation in wellness programs.

Becker's Hospital Review

“How to Improve Workplace Wellness Program Participation,” references bswift’s 2013 Wellness & Benefits Administration Benchmarking Study and focuses on how employers are increasing employee engagement in wellness.

CFO Magazine

“The Lowdown on New ACA Fees,” co-authored by Don Garlitz, Executive Director of bswift Exchange Solutions, and Mary Bauman, employee benefits attorney at Miller Johnson, answers the questions surrounding two new charges for health benefits plan sponsors.


"My Benefits Manager Told Me, You Better ‘SHOP’ Around." This recent article mentions how Connecticut's health exchange, administered by partners HealthPass New York and bswift, is one of the few states offering multiple employee plans and coverage choices this fall.

Inside Health Policy

"Greater Private Exchange Presence Eyed As CT Hires HealthPass For SHOP," an article discussing what's to come with SHOP and private exchanges. The article mentions Access Health CT's partnership with HealthPass and bswift for its own SHOP exchange and bswift's 15+ years of experience in the health care and benefits administration marketplace.

Healthcare Payer News

“Federal HIX delays SHOP choices until 2015,” discusses how states with their own insurance exchange marketplace are moving forward with small business health options for 2014. The article mentions bswift’s partnership with Access Health CT and HealthPass. Don Garlitz, Executive Director of bswift Exchange Solutions, says of the delay, “It is very complicated and I can see, if you don’t have all that quite figured out, a delay might be in order. It could be somewhat technological, it could be some aspect of carrier reluctance.”

CFO Magazine

“Four Myths about Private Health-Care Exchanges.” Don Garlitz, Executive Director of bswift Exchange Solutions, debunks the top four myths surrounding private health exchanges and what employers of 50 or more employees plan to do in 2014.

Healthcare Payer News

"Despite CMS delay, CT moves forward with HIX SHOP," an article about Access Health CT's decision to utilize HealthPass and bswift's private exchange services and technology for small businesses throughout Connecticut.

Health Tech Zone

"Connecticut Partners with HealthPass to Set the Standard for State Health Exchanges," discusses Access Health CT's announcement to use HealthPass New York and bswift to build the front-end administrative platform for its Small Business Health Options (SHOP).


“Connecticut health care exchange gets providers,” reports on Access Health CT’s recent decision to use HealthPass and bswift to help run the Connecticut health care exchange.

Crain's New York Health Pulse

“HealthPass goes SHOP-ing in Connecticut,” an article about Access Health CT’s announcement to use HealthPass New York and bswift to provide the front-end and administrative platform for its small-business exchange.

Business Insurance

"Connecticut to proceed with small business health insurance exchange," reports on Access Health CT's selection of HealthPass and bswift to operate its SHOP exchange, scheduled to open in October 2013.


"Good Design Is Good Business. Just Ask Morningstar." catches up with two speakers from bswift Summit 2012, Bevin Desmond, President of International Operations and Global Human Resources, Morningstar, and Barbara Armstrong, Principal, Kahler Slater.

Leader's Edge Magazine

"Embrace Exchange," an article about the new opportunities with exchanges. Joe Thomas, Vice President of Sales at bswift, comments: "We're working with numerous CIAB members to help them create their own private exchanges that allow them to provide competitive solutions to what the public exchanges are going to be offering."

Government Health IT

"Chicago grows HIT jobs," an article about bswift adding 100 jobs to its Chicago offices over the next three years, garnering praise from Mayor Rahm Emanuel.

Crain's Chicago Business

"bswift to add 100 jobs downtown in next 3 years," an article about Chicago Mayor Emanuel's recent announcement on bswift's anticipated job growth and partnership with Skills for Chicagoland's Future.

Employee Benefit Adviser

"10 exchange considerations." In this month's Employee Benefit Adviser, bswift CEO Rich Gallun addresses ten often overlooked complexities behind health insurance exchange technology.

The Salt Lake Tribune

"Former HHS Sec. Mike Leavitt hawks new breed of health exchange," announces Leavitt Partners' "Exchange in a Box" pitch for states rushing to meet tight federal deadlines. bswift, among a few other big-name software and health companies, have committed to develop the technology.

Healthcare Payer News

"Q&A with HealthPass NY: Decade-old small biz HIX prepares for 2014 market," a recent interview with Vince Ashton, HealthPass New York CEO, discusses its past, future, and bswift’s role as the provider for exchange technology and services: “HealthPass is positioning itself for growth in the small group market, and is contracting with the Chicago-based benefits tech firm bswift to provide the online retail platform.”

Workforce Management

"HealthPass New York Selects bswift to Provide Exchange Technology, Services.” Matt Dunning reports on HealthPass New York’s recent decision to use bswift for its exchange technology and services, including reporting tools, dashboards and alerts for employers; shopping tools, decision and enrollment support for employees; and analytics, benchmarking and access to aggregated group data, as well as employer billing, collection and broker commission management tools for brokers.

Business Insurance

"Employees will need to be educated about benefits eligibility," an article about the importance of educating employees about their benefits eligibility. Don Garlitz, Executive Director, bswift Exchange Solutions, comments: "I don't know if the tracking is going to be any more cumbersome than it has been in the past, but now employers have a real incentive to make sure they are tracking correctly. And there's going to be a bit more scrutiny. Employers will have to be ready for audits...the tools are out there in the marketplace."

Pittsburgh Post-Gazette

"Businesses prepare for health insurance shift," an article covering the Pittsburgh Business Group on Health's 13th annual symposium on September 6, 2012. Don Garlitz, Executive Director, bswift Exchange Solutions, spoke at the event, discussing how health insurance exchanges will shape the future of American health care and what employers can do to help slow the relentless growth of health plan costs.


"NAHU 2012: Health Insurance Exchanges Are Coming," an article covering the National Association of Health Underwriters' annual convention. Don Garlitz, Executive Director, bswift Exchange Solutions, predicts that many states will set up exchanges no matter what the Supreme Court or Congress do about PPACA.

AIS Health

"Private Exchanges and WBEs Say They Can Drive More Enrollment to State Exchanges," an article on how Web-based entities (WBEs) like bswift will not only need to offer states powerful online shopping tools, but also demonstrate a strategy for capturing market share and directing it to the exchange.

The Economist

"Utah’s health-care reform," reports on the Utah Health Exchange's "snazzy web portal" powered by bswift, and plans for the future.

Business Insurance

"The false alarm of ‘employer dumping,'" an article by Don Garlitz, Executive Director, bswift Exchange Solutions on whether employers will terminate their group health care plans when key provisions of the health care reform law take effect.

Press Releases

Fun At Work

At bswift, we take fun very seriously. In fact, "More Fun" is one of our core corporate values (along with "Higher Standards" and "Greater Accountability"). Why? Because we firmly believe that engaging employees in a fun and appreciative workplace not only boosts morale and strengthens company culture, but it can also increase productivity and impact the bottom line.

50 Favorite Ways to Have Fun at Work

Here are some of our favorite ideas for ways to have fun at work. Some of these ideas come from bswift's Chief Fun Officer Patrick McGarrity, and many come from our buddy Scott Christopher who wrote a great book called "The Levity Effect: Why It Pays to Lighten Up." Be sure to check out Scott's book at www.levityeffect.com.

  1. Weekly Jeopardy: at noon once a week, gather in a conference or cubical for a couple rounds of Jeopardy (use a Jeopardy day-to-day desk calendar). The highest scorer takes the Jeopardy trophy for the week and gets to choose the first category the following week.
  2. Wii Bowling Tournament: create teams that allow people from different departments to get to know each other. Crown a "King Pin" and "Queen Pin" and award gift certificates prizes.
  3. Kids Come Into Work Day: to draw on the whiteboard, play Wii and join everyone for pizza at lunch. Employees take turns being "Camp Counselor" for an hour.
  4. Summer Kickball After Work: in a nearby park or parking lot. No need for formal leagues or uniforms just show up and feel like a kid again.
  5. Quarterly Potluck Lunch: with a different fun theme each time. Charge $3 and give the proceeds to a local charity.
  6. Jeans Day for Charity: sell tickets for $2 each that allow the purchaser to wear jeans to work on a specified day of the week. For example at bswift, each ticket is good for wearing jeans on Wednesdays during April. Proceeds go to the Greater Chicago Food Depository.
  7. Michael Jackson Trivia Contest: the winner gets tickets to a local event or movie or a copy of "This Is It" on DVD.
  8. Executives Breakfast: upon meeting a specified departmental or company goal, get the executives to put on an apron and start frying up the bacon and flipping pancakes.
  9. Cubicle Decoration Contest: choose a theme and award prizes for the best cubicle decorations.
  10. Paint a Break Room with Chalkboard Paint: this idea comes from Whole Foods where employees can doodle on the walls and one store team leader even writes up her weekly updates rather than sending out a memo.
  11. (+) MORE

Enter to win the 2016 bswift Fun at Work Award!

Send us an email at fun@bswift.com and tell us why the company you’re nominating is the most fun place to work. Photo and video submissions are encouraged.

Winners will be announced at bswift Summit 2016.