Articles, White Paper
July 31, 2025
Choosing a new benefits administration solution is a big decision. This guide walks you through every step of the process—from aligning your internal stakeholders to asking the right questions in vendor demos.
It’s not a pitch. It’s a practical resource created to help HR leaders like you find the right solution for your people, your goals, and your operations.
Yes, it was written by the team here at bswift. And yes, we hope you’ll consider us.
But most of all, we want you to find the partner that’s right for you—whoever that ends up being.
What’s in this HR tech buyer’s guide
This step-by-step guide equips you with actionable insights on how to:
- Define what a benefits administration platform should do for HR and employees
- Identify key stakeholders across HR, IT, finance, and compliance
- Build a business case with clear ROI and operational savings
- Prioritize essential platform features: compliance, automation, engagement
- Ask the right vendor questions during demos and RFPs
- Understand what to expect during implementation and onboarding
- Use checklists and comparison tools to evaluate vendors side by side
Who should read this guide on benefits administration solutions?
- HR and Total Rewards leaders considering a new benefits solution
- CHROs making strategic tech investments in employee experience
- IT and finance stakeholders involved in systems integration and cost analysis
- Any organization that has outgrown manual processes, disconnected platforms, or HRIS tools that don’t deliver
Why choosing the right benefits administration solution matters
Choosing a benefits administration solution isn’t just about technology. It’s about finding a partner who acts as an extension of your team, empowering employees, reducing risk, and making HR more strategic.
This guide helps you go beyond surface-level feature lists to find a platform that truly fits.
Bonus: Download the benefits administration solution scorecard
After reading the guide, don’t forget to grab your Benefits Administration Solution Scorecard—a free companion tool to compare vendors side by side.
Benefits Administration Solution Buyer’s Guide for HR Teams
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