Choosing a new benefits administration solution is a big decision. This guide walks you through every step of the process—from aligning your internal stakeholders to asking the right questions in vendor demos. 

It’s not a pitch. It’s a practical resource created to help HR leaders like you find the right solution for your people, your goals, and your operations. 

Yes, it was written by the team here at bswift. And yes, we hope you’ll consider us. 

But most of all, we want you to find the partner that’s right for you—whoever that ends up being. 

DOWNLOAD THE BUYER’S GUIDE

What’s in this HR tech buyer’s guide 

This step-by-step guide equips you with actionable insights on how to: 

  • Define what a benefits administration platform should do for HR and employees 
  • Identify key stakeholders across HR, IT, finance, and compliance 
  • Build a business case with clear ROI and operational savings 
  • Prioritize essential platform features: compliance, automation, engagement 
  • Ask the right vendor questions during demos and RFPs 
  • Understand what to expect during implementation and onboarding 
  • Use checklists and comparison tools to evaluate vendors side by side 

Who should read this guide on benefits administration solutions? 

  • HR and Total Rewards leaders considering a new benefits solution 
  • CHROs making strategic tech investments in employee experience 
  • IT and finance stakeholders involved in systems integration and cost analysis 
  • Any organization that has outgrown manual processes, disconnected platforms, or HRIS tools that don’t deliver 

Why choosing the right benefits administration solution matters 

Choosing a benefits administration solution isn’t just about technology. It’s about finding a partner who acts as an extension of your team, empowering employees, reducing risk, and making HR more strategic. 

This guide helps you go beyond surface-level feature lists to find a platform that truly fits. 

DOWNLOAD THE BUYER’S GUIDE


Bonus: Download the benefits administration solution scorecard 

After reading the guide, don’t forget to grab your Benefits Administration Solution Scorecard—a free companion tool to compare vendors side by side. 

GET THE SCORECARD

Benefits Administration Solution Buyer’s Guide for HR Teams

Cabot Benefits Administration Partnership with bswift
Streamlining Success: Cabot Corporation’s Partnership with bswift

Hear how bswift’s benefits administration partnership and intuitive solutions simplify enrollment, payroll, and data management while delivering exceptional support and empowering HR.

Learn More
How MMA Delivers Big Results with bswift’s Powerful Benefits Platform

Learn why MMA partners with bswift to streamline benefits management, improve HR operations, and enhance the employee experience. With powerful HR tech, an experienced channel partner team, easy-to-use tools, and robust reporting features, bswift simplifies complex processes.

Learn More
RRD case study, employee engagement thumbnail image
How RRD Simplified Employee Benefits Enrollment and Elevated Engagement

RRD partnered with bswift to streamline employee benefits enrollment, successfully managing a healthcare benefits transition while improving employee engagement. Learn how a strong benefits management strategy and clear communication plan helped RRD exceed industry benchmarks and drive better outcomes.

Learn More
bswift incentive program case study_thumbnail
Enhancing Wellbeing with bswift’s Incentive Program

Discover how leading employers are using bswift’s incentive-based solution to drive preventive care, reduce healthcare costs, and boost employee wellbeing. With Evive™, employees are empowered to take meaningful health actions—improving outcomes for people and organizations alike.

Learn More
National Food Distributor Saves Millions with AI-Powered Dependent Verification

Discover how bswift deployed its AI-powered dependent verification audit in just two weeks to help a national food distributor save millions while significantly reducing manual work for the HR Team. 

Learn More
2025 HR Trends and Smarter Benefits Strategies
HR Trends That Will Define 2025: Rising Costs, Smarter Benefits Strategies 

Discover the HR trends shaping 2025, from skyrocketing healthcare costs to smarter benefits strategies. Learn how to stay ahead and support your team.

Learn More
AI for Health Plan Administration: 3 Ways It’s Transforming Benefits Management

AI is transforming benefits administration. Discover how bswift's Mindful AI™ enhances human abilities, improving efficiency, accuracy, and user satisfaction.

Learn More
bWise – Ep 30: Emma™ Asks the Experts: The Future of AI in Benefits Administration

Join hosts Don and Sharon as they explore the latest AI enhancements to bswift’s groundbreaking AI-powered platform intelligence, Emma.

Learn More
Flexible, Powerful, Trusted: bswift Redefines Benefits Admin

Hear why HR pros choose bswift for benefits administration. See why organizations of all sizes trust bswift to deliver efficiency, flexibility, and advanced functionality in benefits tech.

Learn More
AI for HR: 4 Key Trends You Need to Know Now

​​Cut through the hype. From Mindful AI to people analytics, these 4 trends in AI for HR boost employee engagement and attract top talent.​

Learn More
Harnessing the Power of AI for HR

Unlock AI’s potential in HR with bswift: Automate tasks, enhance decision-making, and focus on strategic goals. Discover AI’s role in recruitment, onboarding, and more

Learn More
bWise – Ep 29: Building the Future of HR with AI: A Chat with Jeff Kirk

Get practical insights for driving successful digital transformations across industries. Listen in as Jeff Kirk shares his 20+ years of experience and wisdom, with real-world examples of digitizing businesses

Learn More
Harnessing the Power of AI for HR – Make it Mindful

Leverage AI for HR with bswift's Mindful AI approach. See how AI enhances human expertise, recruiting, onboarding, engagement and compliance.

Learn More
Emma, bswift's AI employee benefits assistant
Introducing the AI Supercharged Emma™: Your Employee Benefits Guide

Empower your employees with bswift's Emma, an AI-powered benefits assistant. Personalized recommendations, plan comparisons and more.

Learn More
Illustration showing benefits headaches and HR hassles
Simplify Benefits, Unlock HR’s Potential: bswift Has You Covered

Simplify benefits administration and empower HR with tools to streamline enrollment, optimize benefits use, and free HR for strategic work.

Learn More
Flexible and User-Friendly: bswift Benefits Enrollment Solutions

Learn how bswift’s benefits administration platform streamlines HR’s work with flexible technology, seamless customization, and user-friendly tools to deliver benefits the way they’re meant to be.

Learn More
thumbnail for video
Ditch the Stress: How bswift Makes Benefits Administration Easy

bswift’s innovative platform takes the hassle out of benefits administration. See how we empower HR with user-friendly tools to help deliver benefits.

Learn More
Optimize Benefits Enrollment: HR Best Practices for the 'So-Called' Off-Season bswift ​​benefits enrollment best practices for benefits utilization data, the employee benefits portfolio, and employee benefits communications
Optimize Benefits Enrollment: HR Best Practices for the ‘So-Called’ Off-Season

Benefits enrollment best practices for HR. Improve employee communications strategies, analyze benefits utilization and enhance benefits portfolios.​

Learn More
Scott Millson Thumbnail
bWise – Ep 25: Navigating the Future of Ben Admin: A Conversation With Scott Millson

On this episode, benefit administration insider Scott Millson shares his unique perspective on his over three decades in the employee benefits field.

Learn More
Toyoda Gosei Customer Story

Hear how bswift’s benefits tech stands out for its robust functionality, flexibility and dependability in managing complex benefits for a diverse workforce.

Learn More
Sandy Gonsalve, Senior Benefits Manager at GXO
GXO Customer Story

See how bswift’s flexible solutions and services helped GXO quadruple their benefits enrollment rate. Watch Video here.

Learn More
bswift Mobile App thumbnail
bswift Mobile App: Empower Your Employees

The bswift Mobile App offers your employees seamless access to their benefits. Download the app now via the App Store or Google Play Store.

Learn More
Deb Macchia, VP of Health and Welfare at Omnicom Group
Omnicom Group Customer Story

See how bswift’s flexible solutions and services helped Omnicom navigate their complex benefits administration needs. Watch now!

Learn More
Unlocking the Power of Employee Benefits

Discover the hidden keys unlocking the full value of your benefits program for your employees and your organization. Watch it now!

Learn More
bswift Provider Search screen example
Fueling Outcomes: bswift’s Innovation Strategy and Latest Enhancements

Watch bswift's latest video to get up to date on bswift's latest innovation strategy and enhancements. Watch video now.

Learn More
Ted Bloomberg
bWise – Ep 21: bswift’s Bright Future, Mission, and Passion, With bswift CEO Ted Bloomberg

In this episode, you’ll learn more about bswift’s leadership, what fuels our passion for our clients and partners, and our commitment to deliver excellent technology and service to all those we serve.

Learn More
Unlocking the Power of Employee Benefits

Employee benefits are key to attracting, engaging and retaining top talent. Read this infographic to learn more on the underutilization gap

Learn More
Woman with glasses working on computer
The Top 5 HR Trends of 2023: Leveraging Tech to Put the ‘Human’ Back in HR

In 2023, technology will continue to play a major role in how we adapt. Here are the top five HR trends we’re watching in 2023.

Learn More