What You'll Learn In This Episode

Tune in to the latest episode of the bswift Beacon. Joel and Denise are joined by Amit Jain, COO of bswift, to discuss the challenges of annual enrollment and how HR teams can navigate this busy season. Amit shares insights on preparation, teamwork, and the critical role of people, process, and technology in delivering a seamless experience. 

From real-world examples to the transformative power of tools like Emma™ Intelligence, this episode offers actionable insights to help HR leaders turn annual enrollment into a strategic advantage. 

 

LISTEN ON SPOTIFY LISTEN ON APPLE PODCASTS LISTEN ON IHEARTRADIO

 

About Amit Jain

Amit Jain is the Chief Operating Officer at bswift. He has more than 25 years of executive operational experience in benefits administration, management consulting and human capital management. Amit formerly served as COO at Businessolver. He is responsible for service operations and delivery at bswift.


The views expressed by guests of the bswift Beacon podcast series are theirs alone and not endorsed by nor necessarily reflect the views of bswift, its affiliates or their employees. The podcast recordings and all rights are owned and retained by bswift. Reproduction, duplication or reposting of podcasts or any portion thereof without the express written consent of bswift is prohibited.

Related Insights

benefits compliance and bswift Beacon_webpage thumbnail
bswift Beacon Ep. 08: Making Sense of the Rules with bswift Chief Legal Officer John Herbst

bswift Chief Legal Officer John Herbst joins Denise and Joel to break down the “year of regulatory shift” and what it means for benefits leaders in 2026.

Learn More
bswift Beacon Ep. 07: How HR Can Finally Play Offense on Healthcare Cost Spikes with Ted Bloomberg

bswift CEO Ted Bloomberg joins Denise and Joel to unpack the reality of 2026’s healthcare cost spike—and why the old playbook just doesn't cut it anymore.

Learn More
Natalie Atwood Thumbnail
bswift Beacon Ep. 06: Leading HR & Culture During Open Enrollment with Natalie Atwood

bswift CPO Natalie Atwood shares strategic HR leadership advice for open enrollment, including building relationship capital, using feedback, and moving HR from administrative to strategic.

Learn More
bswift Beacon Episode 04: HR AI and Emma Intelligence in Focus with Vinita Pilani

Joel and Denise are back with bswift Beacon, this time joined by bswift’s Senior VP of Product Engineering, Vinita Pilani, to discuss the evolution of HR tech.

Learn More
bswift Beacon Episode 03: LIVE from Idea Exchange with Scott Millson on Leadership and Finding Your Frequency

Join hosts Denise and Joel for a special live episode of the bswift Beacon podcast, recorded at bswift’s Idea Exchange conference in Hollywood, FL.

Learn More
bswift Beacon Episode 02: The Future of Service Excellence with Eric Strom

Join hosts Denise and Joel for an insightful discussion with Senior Vice President of the bswift Service Center, Eric Strom, the driving force behind bswift’s Service Center transformation.

Learn More
bWise – Ep 24: Ice Baths to Client Service Excellence: A Conversation With bswift COO Amit Jain

Listen in as bswift Chief Operating Officer Amit Jain talks about his passion for client service, his unique approach to leadership, and his vision for the future of benefits administration technology.

Learn More
bWise – Ep 23: Shaping Culture and Service: A People-First Approach to HR with bswift’s Natalie Atwood

bswift’s Chief People Officer Natalie Atwood talks with bWise hosts Don and Sharon about her passion for putting people first.

Learn More
The bswift Service Center Commitment Video

Benefits can be difficult to understand. Watch this video to see how bswift's Service Center makes it simpler for employees.

Learn More