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Signal Boost: In brief 

  • Among employees under 35, 45% signaled they want more support with mental health.
  • Chronic conditions became more prominent in mid-career, including high blood pressure and diabetes.
  • Nearly 60% of high blood pressure selections came from employees ages 45–64.
  • Career stage shows where needs concentrate, but personalization makes the guidance relevant.

The second in a four-part Signals by Evive series exploring how the workforce stage shapes employee interests and health priorities. 

Health benefits must serve a workforce with a wide range of needs, from behavioral health support and preventive care to ongoing chronic condition management. 

For HR leaders, that range creates a persistent engagement challenge. Employees are more likely to act when they can quickly recognize which resources are relevant to their own health needs and circumstances.

Understanding how those priorities shift across career stages can help employers better understand the range of needs within their workforce. But meaningful engagement still depends on identifying what is relevant to each individual member. 

That’s where Evive® helps separate signal from noise.  

Evive is bswift’s personalized recommendation engine. It delivers year-round, data-driven nudges designed to guide employees toward cost-conscious decisions and healthier outcomes. Each logic-backed recommendation triggers timely, relevant messages that drive action, whether encouraging preventive care, supporting condition management, or improving benefits utilization. 

Evive draws on millions of data points, including claims and spending behavior, enrollment and eligibility data, employee-selected preferences, and patterns across employee interactions over time. Together, these inputs help Evive personalize engagement with greater precision, making each interaction more timely, relevant, and better aligned to individual needs. 

One source of those employee-selected preferences is Evive Profile Builder, an experience that allows members to identify the interests and health topics they care about most. Those selections add another layer of context to the broader data Evive uses to determine which content and resources are most relevant to each member. 

In the first article in this series, we explored how employees’ broader interests change across career stages. For this analysis, the Signals by Evive data team examined 42,246 health-condition selections made by members who used Profile Builder. 

Members who selected a condition chose an average of one, suggesting they use this part of the experience to identify a particularly relevant health concern. Selections were grouped into three workforce stages: incoming generation, under age 35; peak career, ages 35–54; and seasoned workforce, age 55 and older. 

The analysis reflects active Profile Builder selections as of July 1, 2026. Accordingly, the findings represent a point-in-time snapshot of what Evive members selected. They are not intended as fixed statements about every employee within a particular age group. 

 

Health priorities change substantially across career stages

Unlike the general interest categories explored in the first article, which were largely the same across all age groups, employees’ leading health topics differed considerably across the three workforce stages. 

The chart below captures what we found.

Top Health Conditions by Career Stage

Rank Incoming Generation(Under 35) Peak Career(35–54) Seasoned Workforce(55+)
1 Mental health conditions Mental health conditions High blood pressure
2 Asthma High blood pressure Pre-diabetes
3 Expecting a baby Pre-diabetes Mental health conditions
4 High blood pressure Asthma Diabetes
5 Pre-diabetes Diabetes Asthma

Among employees under 35, mental health conditions accounted for nearly 45% of condition selections, more than twice the share of asthma, the cohort’s second-ranked topic.

Mental health was also the leading condition among peak-career employees, but the overall mix began to broaden. High blood pressure, pre-diabetes, and diabetes all became more prominent, signaling a transition toward ongoing chronic-condition management. 

Among seasoned employees, high blood pressure moved decisively into first place. Pre-diabetes, diabetes, and other chronic conditions also represented a larger share of selections. 

For HR leaders, the contrast is clear: Employees do not simply become interested in more health topics as they age. The mix of support they seek changes. 

 

Mental health is the defining early-career signal

Mental health conditions produced the strongest concentration among younger employees.

The detailed age analysis reinforces that pattern. Employees ages 25–34 accounted for 35% of all mental health selections, while those ages 35–44 accounted for another 30%. By comparison, employees ages 55–64 represented 10%.

The concentration is meaningful, but it should not be treated as a rule for every younger employee. Career stage helps explain the broader pattern; personalized engagement is what determines whether behavioral health guidance is relevant to a particular member. Generic awareness messaging is only one part of that effort. Employees may need help finding counseling, understanding behavioral health coverage, accessing digital support, or recognizing when a resource is available at no additional cost. 

Personalized guidance can make those options easier to find at the moment they are most relevant.

 

Peak-career employees sit at the point of transition

Peak-career employees accounted for just over half of all condition selections, the largest share of the three workforce stages.

Mental health remained important, while high blood pressure, pre-diabetes, and diabetes became more prominent. The data suggests that the peak-career years may represent an important transition point, when employees begin identifying health concerns that require more sustained attention.

The detailed age view makes that progression especially visible. Nearly 60% of high blood pressure selections came from employees ages 45–64. Cardiovascular disease and kidney disease followed a similar pattern, rising sharply among employees ages 45–54 and remaining elevated through ages 55–64. 

This creates an opportunity to connect employees with preventive screenings, primary care, condition-management programs, and other resources before health needs become more complex. 

The right engagement goes beyond merely promoting a program. It reflects the employee’s own health context and helps make clear why a particular action or resource matters now. 

 

Later-career health needs become more varied

Among seasoned employees, high blood pressure was the leading self-selected condition, but the broader finding is the range of health needs represented.

Beyond the leading conditions, cardiovascular disease, cancer, chronic obstructive pulmonary disease (COPD), and musculoskeletal disorders all skewed markedly older. These topics represented smaller shares of seasoned employees’ total selections, but a much larger proportion of their own selections came from older age groups.

A single late-career health campaign cannot address employees managing very different conditions. Someone seeking support for high blood pressure may need different guidance from an employee navigating cancer care, mobility limitations, or a respiratory condition.

Workforce-wide communication may create awareness, but only personalized engagement can direct each employee toward the care, programs, and benefits most relevant to their situation.

 

What this means for benefits engagement

Health priorities change meaningfully across career stages, but the variation within each stage matters just as much as the differences between them. 

Mental health may be especially prominent earlier in a career, while chronic conditions become more common over time. Even so, no career stage represents a single, uniform set of needs. Employees of the same age may be managing very different conditions, navigating different care decisions, and looking for different kinds of support. 

For benefits professionals, that makes relevance the central engagement challenge. The value of workforce-level insight is that it reveals where needs may be concentrated. The value of personalization is that it helps translate those patterns into guidance that reflects the individual member.  

A broad benefits program can serve employees across every stage of their careers. Its impact depends on whether each person can see the resources, actions, and support that matter to them in the moment. 

Evive helps make that kind of individualized, year-round engagement possible at scale. 

Frequently Asked Questions

What is Evive?

Evive is bswift’s personalized recommendation engine. It uses logic-backed recommendations to deliver timely, relevant messages through SMS, email, and in-platform nudges, helping employees take action on benefits, health, wellbeing and financial priorities throughout the year. 

How does Evive personalize benefits engagement?

Evive draws on millions of data points, including claims and spending behavior, enrollment and eligibility data, employee-selected preferences, and patterns across employee interactions over time. Together, these inputs help Evive determine which guidance is most relevant to each member and when it is most likely to matter. 

How does Evive support workforce engagement?

Evive supports workforce engagement by making benefits communication more relevant to each employee. It uses individual data and behavior to deliver guidance aligned to a member’s needs, interests, and circumstances, helping benefits feel more useful and actionable throughout the year. 

How can Evive improve benefits utilization?

Evive helps improve benefits utilization by connecting employees with the programs, resources, and actions most relevant to them. Personalized reminders and recommendations can encourage preventive care, support condition management, guide cost-conscious decisions, and help employees use the benefits already available to them. 

What is benefits optimization?

Benefits optimization is the process of helping an organization generate greater value from its benefits investment. It depends not only on offering the right programs, but also on helping employees recognize, understand, and use the resources most relevant to their needs. 

How does Evive support benefits program optimization?

Evive supports benefits program optimization by turning a broad set of employee data into individualized, year-round engagement. By helping each member discover and act on the benefits most relevant to them, Evive can strengthen utilization, support better outcomes, and increase the value of the overall benefits program. 

How does Evive improve employee engagement with benefits?

Evive improves employee engagement by delivering communications that are timely, personalized, and connected to the member’s own needs. Profile Builder adds employee-stated interests and health priorities to the broader data Evive uses to determine which guidance, resources, and next steps are most relevant. 

What is Evive Profile Builder?

Evive Profile Builder is an experience that allows members to identify the interests, health topics, and preferences they care about most. Those selections enrich the broader set of data Evive uses to personalize engagement and make each interaction more relevant. 

Why is year-round benefits engagement important?

Employees make benefits and healthcare decisions throughout the year, not only just during annual enrollment. Year-round engagement helps surface relevant resources at the moment they are most useful, supporting timely action, greater utilization, and better health and financial outcomes. 

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