
Signal Boost: In brief
- Fitness was the most frequently selected interest in 5 of 7 industries sampled.
- Professional and Financial Services employees showed unusually strong interest in stress management, even ahead of retirement.
- Technology employees were more likely to select pet care than childcare.
- Industry clearly shapes employee interests, but personalization still matters to make benefits relevant.
The third in a four-part Signals by Evive series exploring how workforce context shapes employee interests and health priorities.
Every employer wants benefits communication to feel relevant. But relevance does not look the same in every industry.
A technology workforce may bring a different mix of household priorities. Employees in professional and financial services may place greater emphasis on stress management. Retail and hospitality workforces may be more focused on retirement, commuting, and day-to-day financial security.
Understanding those differences can help HR leaders shape engagement around the interests most likely to resonate with their own workforce.
That’s where Evive® offers a useful signal.
Evive is bswift’s personalized recommendation engine. It delivers year-round, data-driven nudges designed to guide employees toward cost-conscious decisions and healthier outcomes. Each logic-backed recommendation triggers timely, relevant messages that drive action, whether encouraging preventive care, supporting condition management, or improving benefits utilization.
Evive draws on millions of data points, including claims and spending behavior, enrollment and eligibility data, employee-selected preferences, and patterns across employee interactions over time. Together, these inputs help Evive personalize engagement with greater precision, making each interaction more timely, relevant, and better aligned to individual needs.
One source of those employee-selected preferences is Evive Profile Builder, an experience that allows members to identify the interests and health topics they care about most. Those selections add another layer of context to the broader data Evive uses to determine which content and resources are most relevant to each member.
In article one and article two in this four-part series, we explored how employee interests and health topics change across career stages. For this next analysis, the Signals by Evive data team examined Profile Builder selections from 99,350 users across seven industry segments.
The chart below shows the industries included in the analysis and the number of Profile Builder users represented in each.
Profile Builder Users by Industry
| Industry Segment | Users |
|---|---|
| Commercial and Consumer | 39,232 |
| Professional and Financial Services | 16,503 |
| Healthcare and Life Sciences | 13,372 |
| Industrial and Construction | 11,382 |
| Energy | 9,046 |
| Technology | 8,968 |
| Education, Nonprofit, and Government | 847 |
The analysis below reflects active Profile Builder selections as of July 1, 2026. The selections are voluntary and self-reported, providing a direct signal of the interests employees want to hear more about. The findings represent a point-in-time view of participating Evive members and are not intended as fixed statements about every employee within an industry.
Five priorities connect nearly every workforce
The chart below shows the top five interests in each industry.
Top Interests by Industry
| Industry | #1 | #2 | #3 | #4 | #5 |
|---|---|---|---|---|---|
| Healthcare and Life Sciences | Fitness | Retirement | Nutrition | Stress Management | Sleep |
| Industrial and Construction | Fitness | Retirement | Nutrition | Stress Management | Sleep |
| Professional and Financial Services | Fitness | Nutrition | Stress Management | Retirement | Sleep |
| Technology | Fitness | Retirement | Nutrition | Stress Management | Sleep |
| Commercial and Consumer | Retirement | Fitness | Financial Planning | Nutrition | Stress Management |
| Education, Nonprofit, and Government | Fitness | Nutrition | Retirement | Stress Management | Sleep |
| Energy | Retirement | Fitness | Nutrition | Stress Management | Sleep |
Despite the differences among these industries, the same five interests comprised the top five in nearly every segment:
- Fitness
- Retirement
- Nutrition
- Stress management
- Sleep
Fitness ranked first in five of the seven segments. Retirement took the top position in Commercial and Consumer and Energy.
For HR leaders, the consistency we see here creates a strong foundation for workforce-wide engagement. Across industries, employees are expressing interest in their physical health, financial future, nutrition, sleep, and ability to manage stress.
These common priorities can anchor broad benefits campaigns while leaving room to personalize around the needs that become more prominent within particular workforces.
Three industries reveal distinct engagement opportunities
Beyond the common top interests, several industries showed clear departures from the broader pattern.
The chart below highlights three of the most distinctive differences.
Where Industry Priorities Diverge
| Industry | Distinctive Signal |
|---|---|
| Professional and Financial Services | Stress management ranks #3, ahead of retirement |
| Technology | Childcare drops out of the top 10 while pet care appears |
| Commercial and Consumer | Financial planning ranks #3 and commuter benefits ranks #7 |
These differences point to different opportunities for benefits engagement.
In Professional and Financial Services, stress management rises to third, suggesting stronger relevance for resources that support resilience and emotional wellbeing.
Technology shows a different mix of household priorities. Childcare falls outside the top 10 while pet care appears, creating a distinct pattern within the dataset.
Commercial and Consumer shows the clearest financial divergence. Financial planning ranks third, while commuter benefits reaches seventh, signaling interest in both long-term security and everyday financial needs.
Evive Profile Builder makes these workforce differences visible. HR leaders can use employees’ stated interests to give greater prominence to the benefits and resources most likely to resonate within their own organization.
Commercial and Consumer sends a stronger financial signal
Commercial and Consumer includes retail, food service, media, and hospitality — the largest segment in the analysis by a wide margin, and the one with the clearest money story. Fitness leads almost everywhere else. Here, Retirement takes the top spot, and the rest of the ranking backs it up.
The chart below shows the seven leading interests selected by Commercial and Consumer employees.
Top Interests in Commercial and Consumer
| Rank | Interest | Selections | |
|---|---|---|---|
| 1 | Retirement | 15.6% | 14,661 |
| 2 | Fitness | 15.3% | 14,370 |
| 3 | Financial Planning | 14.5% | 13,628 |
| 4 | Nutrition | 11.6% | 10,846 |
| 5 | Stress Management | 10.5% | 9,852 |
| 6 | Sleep | 8.5% | 7,924 |
| 7 | Commuter Benefits | 7.4% | 6,965 |
Retirement, financial planning, and commuter benefits all ranked more prominently in this segment than they did across most other industries. Together, those selections suggest that financial security and everyday affordability may be especially relevant engagement themes for these employees.
The distinction is relevant because a strong financial signal can point to very different needs. An employee focused on building long-term savings may require different guidance from one concerned about immediate costs. Broad financial–wellness messaging alone cannot account for that difference.
Personalization can.
What this means for benefits engagement
Taken together, the data points to the same two-layer engagement strategy that emerged in the first article in this series.
Employers can build broad campaigns around the priorities employees share, then use personalization to surface the benefits and resources that align with each employee’s circumstances.
That second layer is where Evive creates enormous value. Profile Builder helps employers understand what employees care about, while Evive uses those signals to deliver more relevant guidance throughout the year.
For HR leaders, Evive offers a seamless opportunity to make a broad benefits program feel personally useful across industries, roles, and working environments.
Employers may offer broadly similar benefits, but the interests most likely to drive engagement can look very different from one industry to another.
Frequently Asked Questions
What is Evive?
Evive is bswift’s personalized recommendation engine. It uses logic-backed recommendations to deliver timely, relevant messages through SMS, email, and in-platform nudges, helping employees take action on benefits, health, wellbeing and financial priorities throughout the year.
How does Evive personalize benefits engagement?
Evive draws on millions of data points, including claims and spending behavior, enrollment and eligibility data, employee-selected preferences, and patterns across employee interactions over time. Together, these inputs help Evive determine which guidance is most relevant to each member and when it is most likely to matter.
How does Evive support workforce engagement?
Evive supports workforce engagement by making benefits communication more relevant to each employee. It uses individual data and behavior to deliver guidance aligned to a member’s needs, interests, and circumstances, helping benefits feel more useful and actionable throughout the year.
How can Evive improve benefits utilization?
Evive helps improve benefits utilization by connecting employees with the programs, resources, and actions most relevant to them. Personalized reminders and recommendations can encourage preventive care, support condition management, guide cost-conscious decisions, and help employees use the benefits already available to them.
What is benefits optimization?
Benefits optimization is the process of helping an organization generate greater value from its benefits investment. It depends not only on offering the right programs, but also on helping employees recognize, understand, and use the resources most relevant to their needs.
How does Evive support benefits program optimization?
Evive supports benefits program optimization by turning a broad set of employee data into individualized, year-round engagement. By helping each member discover and act on the benefits most relevant to them, Evive can strengthen utilization, support better outcomes, and increase the value of the overall benefits program.
How does Evive improve employee engagement with benefits?
Evive improves employee engagement by delivering communications that are timely, personalized, and connected to the member’s own needs. Profile Builder adds employee-stated interests and health priorities to the broader data Evive uses to determine which guidance, resources, and next steps are most relevant.
What is Evive Profile Builder?
Evive Profile Builder is an experience that allows members to identify the interests, health topics, and preferences they care about most. Those selections enrich the broader set of data Evive uses to personalize engagement and make each interaction more relevant.
Why is year-round benefits engagement important?
Employees make benefits and healthcare decisions throughout the year, not only just during annual enrollment. Year-round engagement helps surface relevant resources at the moment they are most useful, supporting timely action, greater utilization, and better health and financial outcomes.
