"10 Questions to Ask When Deciding on a Benefits Solution"

as seen in Employee Benefit Plan Review, October 2008

"Even if a company is no longer faxing paper enrollment forms to its carriers, chances are that the system the company is currently using for benefits enrollment and administration is not as efficient or as cost-effective as it could be. But what should the company be looking for in a new system or outsourced solution? The good news is that there is no shortage of options. In addition to the benefits modules offered by the large enterprise resource planning (ERP) vendors, there are many outsourcing firms and software-as-a-service (SaaS) providers. The bad news is that to the untrained eye, it is very difficult to determine how these options differ and which solution is right for a company. Selecting the wrong benefits enrollment and administration solution can actually cost a company more time, effort, and money than it saves.

Before deciding on a benefits enrollment and administration vendor, companies should ask themselves these 10 questions and avoid implementing a system that becomes more of a problem than a solution for their organization."